Forest City LeaseStar Update

March 2016

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Exciting News-New Cancellation Policy

Cancellations will no longer require an email notification. You will be able to cancel all relevant products directly in the Client Portal.


The new Cancellations process significantly enhances your visibility into the Cancellation workflow after you submit it. You will now be able to see cancellation details at the product level including Billing cancellation and Product deactivations. You can also update your cancellation request directly in the portal to communicate any last minute

changes to the Cancellations team.


Notifications

Notifications have been improved. You will receive a detailed email with the information of your cancellation on submission and one when all items in the cancellation are complete. Your Customer Success Manager will also receive an email automatically informing them of the Cancellation request.


For more information, please feel fee to contact your Client Success Manager.

February Top 10 Sources Based on Leases & Conversion

The graph below shows the top 10 sources based on the number of leases generated in February. The report also details the lead to lease conversion for those sources.


This is information is gathered from the Lead2Lease's Portfolio Source Report and is a lead generated report that shows only leases that started as leads in February.

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Don't Forget to register for RealPage's Annual Conference RealWorld!



RealWorld Conference provides the perfect balance of product training, industry trends and insights, as well as practical case studies you can apply to your properties today.

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February LeaseStarSupport Overview

SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

Say hello to our newest LeaseStar Account Manager, Dustin Durham

Please help us welcome our newest team member, Dustin Durham, to our LeaseStar family! We are looking forward to the great things Dustin has to offer.
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