April 3, 2020 Update #13

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To review this communication in another language, please click on the link to open the document and then click on the translate bar at the bottom of the screen. Para revisar esta comunicación en otro idioma, haga clic en el enlace para abrir el documento y luego haga clic en la barra de traducción en la parte inferior de la pantalla.
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Steps to Help Students Successfully Transition to Distance Learning Opportunities

While we are under official orders to physically close our school campuses through June 19, 2020, this does not mean that the school year is over. Instead, it highlights the importance of our continued focus on distance learning opportunities.

TVUSD is committed to providing students with resources and strengthening our delivery of education through distance learning. We have transitioned from in-person classroom instruction to distance learning. Distance learning can look a little different for each school and even each teacher, so we encourage you to be flexible and make sure you are participating in communication opportunities with teachers. TVUSD's distance learning program opportunities will be available for all students. For our special education families, communication will be shared with you directly from the special education team.

Students will be held "harmless", and will not receive a lesser grade than their current grade, as of March 13, 2020, as a result of engaging in distance learning opportunities. Students may, however, be able to earn a higher grade as a result of engaging in distance learning opportunities, and if appropriate, may be assigned credit recovery, as an option. As further clarification: any assignment assigned on March 13 or before may contribute to the student's baseline grade prior to distance learning. Any assignment placed in the IC Gradebook from April 6 through the end of the school year can only serve to maintain or improve a student’s overall grade in the course.

We understand that families have many questions and concerns about resolving future impacts, graduations, promotions, end of year activities, refunds, retrieving items left at school, and more. We want to assure you that we will address these important issues in future communication. Our focus of this communication is to share about TVUSD's distance learning plans and everything associated with ensuring students and families have the supports they need for success. Next week is our transition week. Our main priority is to get our students and teachers connected and engaged in distance learning. This is an important step towards reconnecting and providing our students with a sense of normalcy. This is vital not only to their education but also to their social-emotional well-being.

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Review Distance Learning Plans by Grade Level (Below)

Please review the one-page summaries provided. They include a tentative schedule, how to contact teachers, resources needed, and best practices.
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Review the Frequently Asked Questions (Below)

Please review the one page FAQ summaries and test student access and logins. If you need assistance, contacts for the programs are listed on the FAQ summary page.
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Review Device Requirements - Does Your Child Have Access to A Device in the Home?

PLEASE NOTE Updated April 7, 2020, 12 Noon - TVUSD Device Distribution Request Forms Are Closed as of Tuesday, April 7, 2020, at 12 noon. We are now transitioning to direct contact with site principals to accommodate any further device requests for students. Please contact your school site principal by email to request a device. Please be sure to include your name, your child's name and grade level when submitting your request by email. Principal email contacts are located on each school's website under the school directory channel. If you need assistance with a TVUSD device you have already received, please click here.

Original Information Included in April 3, 2020 Newsletter:

Due to overwhelming demand, we are currently having to limit requests for devices to one per household. If you have multiple children in your home, the distance learning lesson plans and times are flexible and should be able to accommodate households with multiple children.

  • If you currently have a digital device, such as a desktop computer, laptop, Chromebook, IPad, Galaxy tablet or other Android-based devices that can connect to Chrome in your home available for your child’s use, you probably DO NOT NEED a district-provided device.

  • If your child is serviced by an individual education plan (IEP) and has a designated assistive technology device per their IEP, you should complete an online device request form if not done already, so that their device can be retrieved and available for scheduled pick-up.


  • If you have already submitted an online form to request a device, the school site will be contacting you directly to arrange for your scheduled device pick-up time. Each school is managing its own device pick-up schedules.
  • Device pick-up is planned for Monday, April 6 - Wednesday, April 8, depending on the site.
  • Please give the school sites until Monday, April 6 day's end before you contact them about a reserved device to inquire about your pick-up schedule if you have not heard from them.


  • If you need to request a device, please use the online form links below. The forms will be available for submission on Monday, April 6 after 8 a.m.
  • The school will contact you to arrange for your device pick-up.
  • Please do not go to the school site without receiving contact and a scheduled appointment. The schools are adhering to a safe distribution plan that is dependent on limiting the number of individuals onsite at one time.

All device pick-ups will be a drive-thru process with a limited person to person contact.

Grades 6-12 students need to have their student ID for device pick-up.

Elementary students need to have a parent or guardian ID for device pick-up.

Troubleshooting A TVUSD Received Device Who Can Help?

If you have any trouble with logging on to your TVUSD received device we can help. Please use the online ticket system for assistance.

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Home Internet and WIFI Resources

We have assembled a list of internet provider information that may be able to assist families. You will need to follow up with the providers independently for service. Please visit the following webpage for information.

Low-income families who are unable to access any of the free services at home may qualify to receive a loaner device from TVUSD. Please contact TVUSD through our COVID19 Let's Talk assistance platform to inquire about a wifi device.
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Health and Wellness Resources

Our students' mental and physical health is especially important during this stressful time. We want to remind students, staff, and families that we have resources available to assist.

Care Solace is uniquely equipped to support you in your planning for COVID-19.

Those in need of support may call us 24/7 at 888-515-0595 or email us at We are ready to serve all people in need of services! Take advantage of the online and virtual therapy resources offered through Care Solace.

Reduce exposure by getting matched to an online therapist. Care Solace Care Concierge Team will handhold families through this process. Care Solace is open 24/7 to support families, students and staff in need and will assist them in finding available local resources.

As a reminder, here is the district link:

Our Care Concierge is available 24/7, in multiple languages, and can be reached by email, phone, or video chat.

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Grab and Go Meals

TVUSD's Grab and Go meal service will be available for all TVUSD families beginning on Monday, April 6, 2020. Drive-Thru or Curbside Pick Up Meal Services will be held at three sites from 12 noon to 1 p.m.

  • Temecula Elementary School: 41951 Moraga Rd, Temecula, CA 92591
  • Temecula Community Center: 28816 Pujol St, Temecula, CA 92590
  • French Valley Elementary School: 36680 Cady Rd, Winchester, CA 92596

Students need to be present in the vehicle to receive meals.

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TVUSD's Next Scheduled Update - Friday, April 10, 2020

In our ongoing effort to keep families, students, and staff up to date, we will plan a weekly communication. Our next scheduled communication will be Friday, April 10, 2020. Should there be any new important developments or directives from federal, state, or county agencies, we will share as we receive them.
TVUSD Coronavirus COVID19 Resource Website

Everything contained in this newsletter is available on the website.

Enrollment and Registration For New and Returning Students

Due to the required closures, TVUSD is moving all enrollment and registration processes online. See below for details.
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Temecula Valley Unified School District

Office of Public Information
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