Team Talk from Temple Spa

Tis the season for a pamper, Xmas shopping and spa classes!

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BOOKING CHRISTMAS CLASSES

Do you wish that your spa classes were booked in for you and you could just go out and teach them? Don’t we all. That would be a bit like opening a spa and hoping that you’ll have a full appointment diary. It just wouldn’t happen.


It’s all about talking to people (even acquaintances and strangers), building a relationship with clients, demonstrating our results-driven skincare, developing friendships with customers, and creating a great reputation as the person to go to for skincare advice, letting everyone know what you’re now doing, being loud and proud about it.

If you share your passion and excitement for classes, you’ll fill your diary.


There are 3 key actions you need to take to Book Classes.

Step 1) Build your prospective list (this is a contact list of people to reach out to and share the opportunity to have a pop up spa at home).

Think about people who love to socialise, have a passion for beauty, love natural products, and even those who really need a boost!

FRANKS is a great tool to use (Friends, Relative, Acquaintances, neighbours, Kid’s and their parents and Strangers).

You may have contacts at Gyms, clubs, hairdresser, dog groomer, empty nesters, football clubs, aesthetic clinics, hairdressers, beauty therapists people who love to shop, your Christmas card list, Co-workers, Teachers, Wedding Guest list, your mobile phone contacts, FB and Insta friends.

But if you don’t have enough people to reach out to in your network… then it’s time to expand your network. I’d recommend:

· googling women’s groups in your nearest town or city

· attending networking events with a spa stand

· booking a trade stand at a Christmas Fair or Market

· browsing the internet for suitable health and wellness events and networking where you could have a stand or meet new people.

· approaching local business to host a free wellness workshop or give their customers a free pampering.

· reading the local newspaper and finding out what’s going on in your local area and getting involved in community events.

· hosting a class for charity- and maybe giving them a percentage of your takings to a good cause.

You should be continually adding to your prospective list when you meet people on a daily basis.

Step 2) Warm up potential class hosts with a text, an email, a message or a handwritten note inside the Temple Spa booklet (the one which includes the hostess gifts and the menu of classes).

The warm up note should sound like it’s coming from you and reflect your personality. Mine would say something like:

"Hi Holly. I have a new job as a Temple Spa Class teacher. You may have heard of us? We have 108 spas and we’re in Harrods too? I love teaching the classes and the best bit is that I get to give free facials to my friends! If you and your friends would like one, let me know and I’ll book you in. First come first served."

“Hi Holly. As you know, I’m a Temple Spa Class teacher and I’ve just realised you’ve never had a free facial from us. How have I missed you? We use the same products for our treatments as Harrods and our spas. I think you’d love it. If you think do, drop me a quick message, and I’ll send you come dates for a class."

"Hi Holly, I know you love our products already. But I don’t think I’ve ever introduced you to our Red Carpet Miracle facial – which focuses more on a glycolic peel and our cosmetic range – we take you from Manchester to the Milan runway in 2 hours. Ha ha if that sounds like fun, I’d love to share our celebrity skincare secrets with you and your friends, just let me know when you’re free?"

"Hi Holly, I know you like to get the girls round from time to time. And wondered if you' ever thought of having a Pop-Up Spa at yours? It's really simple, I bring all the face-masks and pampering! It's a great Girls Night In for 6-8 friends. If you like the sound of it, I can send you some more details?"

Step 3) The fortune is in the follow-up. Get ready for a Booking Conversation. Personal is always best. Another email or text does not count. A booking conversation is face to face or over the phone.

Be friendly and professional and make sure your follow up is genuine and professional. What do you know about her? What does she like? Sending out an email is impersonal and likely won’t result in bookings. Pick up the phone if you really want results.

"Hey Holly it’s Mhari – hope you got my text/email the other day. What do you think about that free facial for you and your friends?"

"Yes . great. I’ve got a couple of openings in my diary for Nov 10th and 15th. Which one would be best for you?"

"They don't suit ? No problem - how about Nov 20th?"

"Nov 20th – great – would you like 2-4pm in the day or 6-8pm in the evening?

Fab – now the hardest bit choosing which of your fave 8 friends get to have a free facial with you. I organise everything else. You’re going to love the skin therapy class."

Booking is as simple as always adding new people and ideas to your contact list. Warming up 5-10 people a day with a text, email, or social media message. Then following up with the same people after 48 hours with a booking conversation.

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TOP OF SALES IN OCTOBER

1) Tashe Hancock

2) Kathryn Peruga

3) Kath Hamer

4) Leanne Critchley

5) Alex Williams

Congrats to our team's Top 3

TEAM MEETING - ALL CONSULTANTS

Tuesday, Nov. 12th, 6-8pm

11 The Oaks

Davenham, England

YOU ARE INVITED TO OUR NORTH WEST TEAM MEETING (DETAILS ABOVE).

IF YOU LIVE IN WALES OR LONDON AND ARE UNABLE TO MAKE THE MEETING, PLEASE DIAL IN TO ZOOM AND WATCH LIVE! (MHARI WILL SEND DETAILS VIA EMAIL).

RSVPs are enabled for this event.

WELCOME TO THE TEAM - our newest business owners

5 Reasons to sponsor and build a team of your own

Sponsoring is introducing other Lifestyle Consultants into the business. It's rather like you having your own franchise, and helping new business owners to start theirs too.

It's never too soon to Sponsor (you can sponsor on day one!) because if you've just started up, everything will be fresh in your mind when you are cascading the information down to your new recruits. Plus your manager is here to support you too.

5 reasons to sponsor:

1) You will almost double your earnings overnight when you become a manager through sponsoring. Who wouldn't want a pay rise?

2) It's incredibly rewarding. Just imagine being able to choose your own 'dream team' of people you would love to work with? Helping others can be the most enjoyable part of the job.

3) You are a coach and inspiration to your team without the responsibility of taking on any employees. There's no need to worry about HR, contracts, or employment law. It's having a team without any stress - because their ultimate success is up to them - not you!

4) Being part of a team is so much fun - Together Everyone Achieves More. It's empowering, you'll learn from each other, and you can even team up along the way to support one another.

5) It's no extra work for you because your new consultants can attend local training meetings with you, watch classes which are already in your diary, and your managers will provide training too.

DID YOU KNOW THAT NOVEMBER IS ONE OF THE BEST MONTHS TO JOIN THE TEMPLE SPA BUSINESS? IT'S OUR HIGHEST SELLING RETAIL MONTH, SO NEW CONSULTANTS CAN MAKE THEIR MONEY BACK AND EARN PROFIT IN RECORD TIME.

ACTION: REACH OUT TO 5 PEOPLE ON YOUR DREAM TEAM TODAY.

WHAT IS A WELLNESS CLASS?

Provide a complimentary wellness experience in your workplace or space


WHAT IS A WELLNESS CLASS IN THE WORKPLACE?

We teach Skincare Classes in private homes and we can also host Wellness classes in the corporate environment - in offices, boardrooms and workplaces. These are complimentary sessions and are a great way to: widen your client base, boost awareness of your Temple Spa business, book classes with new customers, sell skincare, give back to the community and reduce stress amongst employees.

CAN I HOST ONE?

Yes , of course, You've already had Skin Therapy class training and Wellness sessions are probably easier. There is a script to download at hub.templespa.com under Downloads and Wellness Sessions.

HOW DO I BOOK THEM?

Why not brainstorm a list of local businesses and send them an email (there’s a great example on the hub)? Also think about your past employers or people you know who work in local businesses.

Our workplace sessions are complimentary, great for team building, as well as mental health awareness and employee wellbeing. Our Lifestyle Consultants have held Wellness Sessions in Law firms, GP Surgeries, Private Hospitals, Police and Fire HQ, Football and Rugby Clubs, Marketing Agencies, Housing Trusts and Accountants.

Christmas gifts selling like crazy cakes

Here are the top 6 Christmas sets (by £s sold). Are you sharing your love of the sets at your classes? With 25% discount for yourself, it's worth buying a few of your favourites to use as Christmas presents (and use for your display in the meantime).
Did you know that as a Lifestyle Consultant you receive 15-25% discount on all your own purchases? That's because we pay you commission - on your OWN sales.

Here are some Christmas gifts. If they are £20 - you'll pay just £15 with your 25% off. Let's face it, they are also a great price at full rrp to your customers too. BLACK FRIDAY is here on November 29 - let's share these amazing deals!

LIZ'S VISIT TO SOUTH WALES

Our owner Liz Warom paid a visit to the Vale Resort in Hensol near Cardiff in October. It was a fantastic couple of days with the South Wales team: Lydia Rees, Clare Banbury, Sam Parry and Hayley Florimonte!

Liz and me are really excited to see the results of Liz's Beautiful Class training. Come on girls! The key is now putting a few key actions in place.....which 3 actions will you take TODAY?

Booking calls, Sponsoring Calls, Sales one-to-one skin consultations?

Introducing LUXE - your Rewards

Did you know that you are earning points towards prizes from now until the end of January?

For every £1 you sell between now and January you earn 1 point. Sponsor and qualify a new consultant = 500 points. Promote = 1,000 points.

Want to check how many points you have? Each week we email you a report. Here are all the items which are up for grabs! One of our team members is already on Level 5 and consultants in our wider business are on Level 12! Track your points and see which level you are on!


  • Retail gift cards for John Lewis, Asos etc
  • Apple Technology – choose from an Alexa, Ipad, Iphone etc
  • Michael Kors handbags.
  • Cocktail mixologist lesson and experience for 2 people plus meal.
  • Recording studio session - create your own album.

  • Theatre and dinner in London for 2 - take your pick of the West end shows.
  • Become a student at Rick Stein’s cookery school.
  • Have dinner at the Shard and an over-night stay.
  • Go to Paris for lunch on the Eurostar.
  • A once in a lifetime trip. Jet off to see the Northern lights – 2 hr flight.
  • Tiffany or Pandora. Take your pick of Jewellery to treasure.
  • Choose your Spa experience and treatment in Harrods.
  • Product luxe – treat yourself to free Temple Spa products.
  • Choose a Spa break anywhere around the country - overnight stay and treatments for two.

The ultimate prize is an all-expenses paid luxurious holiday to one of the top 100 beaches in the world in Vietnam. Last year around 35 consultants from the UK were on the Luxe holiday.


Watch the video below to see where you could be travelling in May next year!

JOIN SPA TO GO in VIETNAM in 2020 for the ULTIMATE LUXE TRIP

YOU helped to raise £85,000 for MIND in October

Wow wow and double wow! During October we raise £85,000 from our Buy One Get One Free offer on Repose anti-ageing night cream (Our Good Night's Sleep in a Jar). For every jar sold, £6 was donated to the mental health awareness charity. Thank you to each and EVERY single one of you that donated to this marvellous cause. You ALL played a part in this. Share this great news with your clients :-)

START BOOKING JANUARY NOW:

It makes sound business sense to start booking classes in January. Here's why:

(a) It's one of the best times of the year to book classes after Christmas. Spa breaks are popular, but our classes are free!

(b) People need to relax and have some 'me time' after such a hectic time with family.

(c) They've probably over-indulged with food and drink - so healthy living and wellness is key!

(d) Our Double Detox class is a firm favourite (but even if you haven't started teaching this class, you can still cover 'detox as part of Skin Therapy) - with Be Gone Cleanser, Breakfast Smoothie (to eradicate dead skin cells) and Purification mask to deeply cleanse the pores.

(e) Slimming and weight loss is often at the forefront of people's minds in January - Go Figure slimming cell (our magic knickers in a tube) is a firm favourite at the start of the year!

(f) People are less likely to go out on cold, long, dark winter nights, so getting the girls round for a pop up pamper is cost-saving and great for your health too!

SAVE THE DATE JAN 2020 CONSULTANT TRAINING WITH HQ

NORTH WEST AND CHESHIRE CONSULTANTS:

MONDAY 6 JANUARY - ASTON HALL, SHEFFIELD - 7PM

TUESDAY 7 JANUARY - HOLIDAY INN, BARNSLEY. 7PM


SOUTH WALES AND LONDON STYLISTS:

SUNDAY 5 JANUARY (12 NOON) LONDON HEATHROW RADISSON BLU


This training event - to grow your business with a boom in 2020 - will be hosted by the head office team for all consultants. Attendance Gifts plus Joining Gifts for guests who sign up on the day (bring your prospectives along).

Will you be at the Waldorf?

How to promote

Promote to Manager at celebrate with an overnight stay and party at The Waldorf!

It's super easy! Recruit 6 people and ensure they all qualify (ie sell £175 in a calendar month) . Your personal sales = £1,500. Your team sales: ie between all of you, should be £5,000 in one calendar month. Hey presto you're a manager.


How do I become a Senior Lifestyle Consultant?

Just sell £4,000 in 4 calendar months and you become Senior Lifestyle Consultant. Head office will send you some professionally-designed business cards with your new job title on.

What happens if you sell £4,000 across 3 months or sooner? You promote sooner of course.

Mhari Oakes

Your manager - here to motivate, inspire, support and help you make serious money - with fun high on the agenda!