Dialing In to the SCP

Stay Connected With Your Peers

Who Are We?

The Student Calling Program highlights the heart and soul of the University of Calgary: our students. Our program was established in 1995 to help bridge the gap between past and current students attending the university and it has become an essential part of the university's annual fundraising program.

The Student Callers help alumni to stay connected with what's new at the university, by sharing information about alumni benefits and services, upcoming events, and exciting news about the campus!


The Development Office is comprised of multiple divisions, working together to raise money for programs and initiatives across campus. Since 2003, the Student Calling Program has been operational, raising over $300,000 in the last year alone.


Previously running out of Craigie Hall, the Student Calling Program has recently moved to the Olympic Volunteer Center at McMahon Stadium, allowing us to expand our team by increasing the number of student calling stations!


In this position, you will have the opportunity to meet exciting new people from different faculties, expand your network connections, and take part in shaping the future of the University of Calgary. We are excited to highlight student-specific funds this year, which will improve not only your student life, but that of everyone on campus!


Our callers from Spring Semester, shown in the picture below, were all smiles during our Annual Pizza Party! Welcome to the team!


When Will You Be Working?

Monday to Thursday: 5:30pm-9:00pm

Saturday to Sunday: 1:00pm-4:30pm



If you need to call in sick:


Monday to Thursday:

Call (403) 220-5151 and email scp@ucalgary.ca before 12:00pm

Sunday to Thursday:

Call (403) 220-5151 and email scp@ucalgary.ca before 10:00am



Remember: if you do not call in sick before these times we will have to count your absence as a “Cancel”, which weighs heavily on your reviews at the end of the semester (which can affect pay raises and the renewal of your contract!).


Your Commitments

As a caller, you will be accountable for a few specific duties and responsibilities:

  • Conducting yourself with professionalism on and off the phone
  • Actively listening to prospects' questions and concerns; referring comments to appropriate personnel as required
  • Treating each prospect with respect and courtesy, regardless of whether they pledge or not
  • Showing common courtesy to your fellow callers and your shared workspace: dessing appropriately, avoiding wearing heavily scented perfumes, using appropriate language for work, etc.
  • Managing any conflicts: if you have any issues with your work, coworkers, or a prospect, do not hesitate to notify your supervisor or coordinator
  • Arriving ready for shift five minutes prior to announcements so we can enure we start shift on time
  • Keep your workspace clean


Remember to hand in your signed contracts when you come in for your next shift!


Get to Know Your Supervisors!

Contact

Need to get in touch with us? Send us an email or give us a call and we'll make sure to get back to you as soon as we can!