Troubleshooting & Searching
Create troubleshooting tips and learn boolean searches
#1. Create a chart to help with common internet/computer problems
Use Google Drawing- and the picture given below for your background
You will add Text boxes for:
- Why--how do I know there is a problem
*Create your Google Drawing through Google Classroom:
remember this names your files, shares them, and adds them to your assignment for you.
_no need to add the file after_
Use this Picture for the Background-
#2. Make a list of at least 4 technology problems that a person might need help with.
This could include when something goes wrong or that the person does not understand how to use the technology (Note: technology may include something other than a computer e.g., a cell phone)
Troubleshooting Tips Page (G Drawing)
On this page you might include:
- links to helpful information
- tips and suggestions that help solve or prevent the problems
Make your page interesting - it does not need to JUST be a list, possibly a flow chart, flyer, infographic, or a video. Remember to properly give credit to the sources where you found the information.
(Or come up with your own)
Use the links provided or google search problems and their solutions.
Make sure to use problems that you may encounter.
(ex. you will not rebuild a computer/deal with printers/deal with floppy disks)
Take the TroubleShooting Quiz
Find the Quiz here
Enter your name and password
Password is - trouble21
Screenshot (command + shift + 4) - your score and add to google classroom
Add-File- Upload screenshot- upload
USE THE HIGH FIVE RULE -> TO SOLVE YOUR PROBLEMS
Google Searches- how to narrow down your results:
#4. Learn to use Search Techniques & Operators
Knowing how to use these will make your google searches more productive-
-less time clicking on useless links
-less scrolling through pages of links
You can use symbols or words in your search to make your search results more precise.
- *Google Search usually ignores punctuation that isn’t part of a search operator.*
- *Don’t put spaces between the symbol or word and your search term.*