Troubleshooting & Searching

Create troubleshooting tips and learn boolean searches

#1. Create a chart to help with common internet/computer problems

Use Google Drawing- and the picture given below for your background

You will add Text boxes for:

  • Problem
  • Why--how do I know there is a problem
  • Solution

*Create your Google Drawing through Google Classroom:

add/create- drawing

remember this names your files, shares them, and adds them to your assignment for you.

_no need to add the file after_

Use this Picture for the Background-

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#2. Make a list of at least 4 technology problems that a person might need help with.

This could include when something goes wrong or that the person does not understand how to use the technology (Note: technology may include something other than a computer e.g., a cell phone)

Troubleshooting Tips Page (G Drawing)

On this page you might include:

  • images
  • videos
  • links to helpful information
  • tips and suggestions that help solve or prevent the problems

Make your page interesting - it does not need to JUST be a list, possibly a flow chart, flyer, infographic, or a video. Remember to properly give credit to the sources where you found the information.

Finding Problems/Solutions

Browse through the lists of common problems and their solutions.

(Or come up with your own)

Use the links provided or google search problems and their solutions.

Make sure to use problems that you may encounter.

(ex. you will not rebuild a computer/deal with printers/deal with floppy disks)


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Take the TroubleShooting Quiz

Find the Quiz here

Enter your name and password

Password is - trouble21

Screenshot (command + shift + 4) - your score and add to google classroom

Add-File- Upload screenshot- upload

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Google Searches- how to narrow down your results:

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The Internet: How Search Works

#4. Learn to use Search Techniques & Operators

Use the link to better your understanding of how to use google search.

Knowing how to use these will make your google searches more productive-

-less time clicking on useless links

-less scrolling through pages of links

You can use symbols or words in your search to make your search results more precise.

  • *Google Search usually ignores punctuation that isn’t part of a search operator.*
  • *Don’t put spaces between the symbol or word and your search term.*
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#5. Your turn--> Use THREE different search operators.

Use Infogram to create an infographic- to show your searches.

Use THREE of the tricks to google search topics of your choice.

(school appropriate topics)


  • screenshot
  • graphs
  • pictures

to show your search and include whether or not the trick worked.

Get the Share link for your infogram

  • find the "share" button
  • be sure to name your file-project
  • be sure to select " public"
  • then click in the link box ONE time (this will highlight the link for you)
  • copy (command +c)
  • add
  • link
  • click in the pop up box
  • paste (command +v)

Then Turn in

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