Information Technology

January 2016

Happy New Year!

To a bright and wonderous New Year and a fond farewell to the old;
To the things that are yet to come and to the memories that we hold.
May 2016 be your best year ever!

Contents:
- An Introduction to the EST Team
- Did you know. . .
- WIDA Assessment Readiness
- Security
- Upcoming Events

An Introduction to the EST Team

The Embedded Site Tech team is comprised of 8 members that provide on-site support to a variety of school locations. Our job is to accelerate learning for every APS student, every day. We do our job by creating and maintaining safe and dependable technology environments to help enhance the learning experience for every APS students and staff.


The EST team works with school techs to make sure the technology within their schools is working and readily available. We consistently work to develop a strong relationship with school staff to ensure they know they always have a helping hand within IT.

Becky Fossum - This month marks the start of my 4th year with APS. I started in the district as the tech assistant at Mrachek. After a year at Mrachek I moved to the EST team. I delight in supporting our staff that serves our students. My hobbies include reading, binge watching great TV shows and hanging out with my family.
Adam Richardson - I'm a former educator from Texas where I taught high school physics and chemistry. I started my journey with APS at Mrachek Middle School as the Tech EA. During my two years at Mrachek, I rekindled an old passion for hardware and software and was fortunate enough to join the APS Embedded Site Tech Team this year.

Alexandrea Peoples
- I began working in IT as the department secretary. During that time I was fortunate enough to be able to shadow a variety of EST members and my interest for technology was peaked. I quickly decided this was a team I wanted to be a part of. I've been an EST team member for almost 6 months now and I love it.

Carla Morales-Bastian - Career change after 30 years in Electrical Engineering. My passion is building computers so applying with the APS IT department made perfect sense to me. I love being able to be a part of ensuring students and staff have reliable technology.
Gary Culmer - "Approaching 24 years with APS and IT "
Jim Carl - I started working for APS just after the Broncos won the Superbowl in 1998. I had just retired from the Navy repairing computer systems. I started as an AV and computer technician with IT Tech Services and have followed it through several changes over the past several years.

Matt Sheppard - I started out as a paraeducator at Lyn Knoll Elem. and eventually transferred over to Clyde Miller as a Tech EA. From there I moved onto Iowa and then onto Aurora Hills as the Tech EA. I was hired on as a member of the Embedded Site Tech team in October 2013 and I absolutely love my job.

Maudie Barber -

I have been with APS for 4 years and have served in different capacities. During that time, I pursued an education in web-design. With guidance from academic counselors, I was encouraged to change direction. Armed with education, experience, and the support of fellow employees, I have the privilege of being an EST today.

Did you know. . .

iSupport is available to ALL APS staff members. For more information contact the Service Desk at ext. 28203.

WIDA Assessment Readiness

Readiness Process:
IT has created a comprehensive step by step process to ensure that district devices expected to be used for WIDA testing are available and ready for use prior to testing. The Assessment Readiness Process has been sent out to building SACs but is available to any staff member who is responsible for installing, updating or running the DRC Insight Readiness Check on school devices. The Service Desk is available to provide the Assessment Readiness Process upon request.


Headsets with Microphones:

IT has been confirmed that the microphone functionality on the dual prong KOSS CS100 headset does NOT work with the adapters/splitters that were placed on the district picklist. If you have purchased the recommended adapters/splitters for testing, please contact the IT department front desk at X28210. We are working diligently to provide enough headsets to accommodate concurrent testing for the speaking portion of the WIDA test only.

Security

Phishing is an attempt to acquire sensitive information such as usernames, passwords, credit card details, etc., often times for malicious reasons. By masquerading as a trustworthy entity in an electronic communication, the phisher may be looking for ways to gain access to your personal information. Please take a moment to look over the Anatomy of a Phish. It may help you or someone you know keep from being caught.

IT Interns and Sudent Workers

We are honored to be able to mentor 5 interns this year at the Information Technology Center. Our interns come from Rangeview, Central and Pickens. The internship program has been designed to allow the interns hands on experience in a field in which they hope to have a future career. Our interns are provided the opportunity to develop workplace skills while becoming more proficient in exploring hardware issues and learning a variety of applications. It is truly a delight to work with the students, we learn from them while they are gaining experience with us.

It was especially rewarding to have the students around for the holidays as it gave us an opportunity to really get to know them. Each of them bring a new and refreshing way of embracing technology.

Upcoming Events

Wednesday Jan. 20 - IC Training Ad Hoc Reporting, Basic: ITC Large Conference Room (Mobile behind the ITC) 8:00 - 9:30

Wednesday Feb. 3 - IC Training Reports, Reports, Reports: ITC Large Conference Room (Mobile behind the ITC) 8:00 - 9:30


Saturday Feb. 13 - Downtime Maintenance: In order to maintain strong availability (uptime) and minimize system downtime, the APS Information Technology team requires preventive maintenance windows to update hardware and software. These maintenance windows require APS systems to be taken offline (aka “powered down”) to install or upgrade hardware and software.


Ongoing Project - Print server conversion: Print Services and IT are preparing to simplify and improve the way we print. We are implementing a new print server and printer management system that will change the way that we recognize network printers. Instead of printing directly to a device that has been installed on your machine, you’ll print to a print server and have access to all of the printers in your department / building.

You will no longer have to manually install each printer on your workstation. The new software solution will enable us to monitor all printing across the network. We will have detailed information about print habits and preferences. This will enable us to make better decisions regarding the way we print and help us make better choices going forward with how we choose to manage our printing in the future.