Convention Updates
July 2013
Convention was amazing!!!
COMING THIS FALL!
Bracelets
Charms
Over the Heart Locket
GREAT IDEAS FROM CONVENTION
Birthday Cake Charm
Use opportunities like this to take the time to reach out and stay in contact with your customers. A friendly phone call checking in to see how they like their jewelry, a note about a particular product that you think they may like, these and more help your name to be the first to come to a customer's mind when thinking about our company.
Jewelry Bar Themes
- Have the hostess provide the ice cream and on the invitation ask each guest to bring an ice cream topping.
- Hostess provides bagels or croissants and guests bring their favorite topping.
- Mother and Daughter Jewelry Bar. Mom invites her friends who bring their daughters. Daughter invites her friends who bring their moms.
- Offer your services for Birthday Parties. Each child can receive 1 charm of their choice, 1 med. silver locket, and the silver ball station chain for a subtotal of $33.00 Parents that bring their children to the party can order more charms for their darlings or order jewelry for themselves. Each child gets a locket as an awesome party favor for a similar price (if not less) than renting a bounce house or building a bear. The birthday girl and her mom both get the hostess rewards, and all mom has to worry about for her girl's party is chocolate cake or vanilla.
Give out those business cards!
Happy customers are great walking advertisements! Make sure that you do everything within your power to make sure that your customers are happy with their purchases and with your service.
Great Jewelry Bar Tips:
BEFORE
- Arrive 1 hour early
- Set-up and see if the hostess needs any help
- Ask the hostess to tell you about the guests
- As guests arrive, make sure the hostess introduces you to everyone or introduce yourself! Make contact with each person.
DON'T begin selling.
DON'T ask "How did you hear about Origami Owl?"
DON'T ask questions that point to you.
DON'T pass out catalogs yet!!!
DO start with a great leading question.
People love when someone shows an interest in them. Make sure you ask questions that allow them to talk about themselves, their families, how they know the hostess, etc.
DO avoid yes and no questions. Stick to open-ended questions.
DO PAY ATTENTION!!!
START YOUR PRESENTATION:
Handout Clipboards-
Include Immediately: Pen, Wish List, and Experience O2 Card (I'll send you the document in a later email). Have them fill out ONLY the info on Step 1 all at the same time.
Include Later: TOM and Order Form
HER SHINING MOMENT
Make the hostess feel special because not only are you thankful that your hostess has provided you with an opportunity to do your job and earn money but, also, because when your hostess feels special the women at her jewelry bar will want to feel special too which will increase your bookings.
Present your hostess with a small gift of appreciation and express your gratitude that she opened her home to you.
As guests come in, have them come choose one charm that they think best represents the hostess. During your hostess' shining moment, have each guest share with the group why they chose their charm to represent the hostess. By the end, she'll be in tears and so will they!
Add the charms to a Large Locket for the hostess to wear throughout the jewelry bar.
And/Or as guests come in have them write 1-2 words in a card that describe the hostess. Gracious, hospitable, funny, etc. During her shining moment say something similar to this: "With Origami Owl we say that every locket tells a story. Every one of you has a story to tell with this Hostess..." Then read the words that her friends have written on her card.
The Story
After you've shared the card, begin to tell your story. Your locket story and your O2 story.
- When did you 1st hear about O2?
- What was your initial thought? Be honest. Speak from your heart.
- This is not a time for self promotion but a time to connect with the guests.
- After your story, share Bella's story. Not just that she wanted a car, but how far she's come.
Time to tell their story with our jewelry. Here is the schedule for the rest of your presentation:
- Bling on a Budget
- Booking
- Rockin' the Locket
- Opportunity
- Bling it On
Bling on a Budget
($40-$50 price point)
Show some examples of combinations of things that can be purchased in this price point.
Talk about the Tagged Collection, show some of the least expensive Living Lockets and Introduce the charms. Remind them that they can add any of the items that they like to their wishlist.
Booking
Pass out index cards with questions written on them.
Have someone read the question on their card:
"What do I get if I have a jewelry bar of my own?"
"Oh my goodness! I was just going to talk about that! I'm so glad you asked!...."
Have some cards with objections on one side and a way to overcome the objections on the other side.
Cover objections in your question cards/answer before they bring them up...
- Too busy... I work around your schedule to find available dates
- Don't know anyone.... I'll sit down with you and help you create a list of people (FRANK) you have friends, relatives, acquaintances, neighbors, and kid's contacts
- Too much work... Explain how easy it is to host a party and remember if you need to it would be totally worth it to make a few cupcakes or something in order to get someone to book a jewelry bar if that is really what is holding them back
Show them the hostess exclusive for the month then build a locket on your hostess to show what they can earn in addition to Hostess exclusives.
The Experience O2 Card says " Interest in hosting an Origami Owl Jewelry Bar" with a scale of 1-10. Have them rate their interest.
You can also do something like the fortune cookie booking where you have fortune cookies with fortunes, discounts, etc. and a few that say host a jewelry bar. They can open their fortune cookie to see their fortune as long as they know that if their fortune says "Host a jewelry bar" you WILL be scheduling a date with them.
Make sure you have 4, 6, or 8 available dates to show them depending on the size of the group.
Rockin' the Locket
($60-$80 Price point)
Create combinations in this price point introduce the plates and dangles.
Opportunity
- Why did you join O2?
- Was it a good decision?
- What is O2 about? Mission
- What does your team stand for?
- How has O2 changed your life?
- Have you seen change in the lives of others?
- Do they have someone they know that might be interested in an opportunity with O2? Pass out business cards for them to give to a friend that may be interested.
- Remember that true success comes with a diverse team. Don't judge a book by the cover.
- Remember that there are 9 categories/reasons that people may want to join O2:
- Fun- Hang out with ladies and leave the hubby with the kids
- Extra money- Having Cash in Hand
- Recognition & Rewards - Team & Corporate
- Friendship/Sisterhood- Common ground & support system
- Flexibility
- Personal Growth
- Helping Others
- Achievement- Trip for family, get out of debt, pay for college
- Products
BLING IT ON!
($90 & up!)
Custom chains and the locket extender are key!!!
Hostess Focused Closing
Give the hostess an Opportunity Gift Bag with the following:
- Simple Relaxing Gift- chocolate, etc.
- Personal Card of Encouragement
- Belief Statement - O2 Mission Statement
- Sponsoring & Booking Info.
Hostesses can make great designers! They are already interested in our product!
Let the Shopping Begin!
Now lead the guests in filling out the rest of the O2 experience card.
Pass out the TOM and Order Forms. Remind them to write on their wishlist form too.
Invite a few guests at a time to the jewelry.
Wrap It Up
- Assist customers with their orders
- Review their wish list for items not ordered
- Review Experience O2 cards- 5 or higher is a great lead! Give 5s and up an opportunity packet or follow up about booking a party.
- Book Jewelry Bars & set up a hostess coaching date to work with your new hostess on guest list, etc.
- Provide Sponsoring Packets
- Review Rewards with the Hostess
Turn Key
- Show your hostess the sales
- Tell her what she would have earned as the designer
- Show her the O2 Experience cards which tell her how many people would want to support her if she started her new business.
I know that there are so many ways to host a jewelry bar, but I really thought the presenter gave a great outline for how your jewelry bar should progress. She also stressed that your presentation part of the party should only be 15-20 minutes because you don't want to lose interest. That might mean some fast talking!
More Info Coming Your Way!
LoVE Y'all!
Jennifer
Jennifer Hendricks
Team Leader
Pic: Standing- Kimberlie Harrell {LoVE} Team Director, (Left) Angela Clare, (Right) Me
Email: jenhendricks80@yahoo.com
Website: jenniferhendricks.origamiowl.com
Phone: 240-626-0284
Facebook: facebook.com/OrigamiOwl.JenniferHendricks
Twitter: @OrigamiOwlJen