WORKPLACE RELATIONSHIPS
Workplace Co-Op: Module 3 Review
By: Jensen Bosio
Chapter 9: Communication
CONCEPTS
- Why is Effective Communication Necessary?
- Formal/Informal Communication
- Communication Process
- Verbal/Non-Verbal Communication
- Slang in the Workplace
CHAPTER 10: ACCOUNTABILITY/WORKPLACE RELATIONSHIPS
CONCEPTS
- How to take Responsibility/Accountability for your actions
- What is an Appropriate Workplace Relationship?
- What to do when a Workplace Relationship turns negative
- Dating in the Workplace
- Good Etiquette/Social Functions
CHAPTER 11: TEAMWORK, MOTIVATION, AND LEADERSHIP
CONCEPTS
- What is the Difference between a Team and a Group?
- How to be an Effective Team/Group member
- What to do in Team/Group Conflict
- Communication within a Team/Group
- How to Motivate eachother
CHAPTER 12: CONFLICT AND NEGOTIATION
CONCEPTS
- How to Resolve Conflict
- Different Management Styles
- Different Behavior Types
- Taking Appropriate Precautions
- Different Harrassment Types