WORKPLACE RELATIONSHIPS

Workplace Co-Op: Module 3 Review

By: Jensen Bosio

Chapter 9: Communication

CONCEPTS


  • Why is Effective Communication Necessary?
  • Formal/Informal Communication
  • Communication Process
  • Verbal/Non-Verbal Communication
  • Slang in the Workplace


CHAPTER 10: ACCOUNTABILITY/WORKPLACE RELATIONSHIPS

CONCEPTS

  • How to take Responsibility/Accountability for your actions
  • What is an Appropriate Workplace Relationship?
  • What to do when a Workplace Relationship turns negative
  • Dating in the Workplace
  • Good Etiquette/Social Functions

CHAPTER 11: TEAMWORK, MOTIVATION, AND LEADERSHIP

CONCEPTS

  • What is the Difference between a Team and a Group?
  • How to be an Effective Team/Group member
  • What to do in Team/Group Conflict
  • Communication within a Team/Group
  • How to Motivate eachother

CHAPTER 12: CONFLICT AND NEGOTIATION

CONCEPTS


  • How to Resolve Conflict
  • Different Management Styles
  • Different Behavior Types
  • Taking Appropriate Precautions
  • Different Harrassment Types


THIS MODULE HELPS STUDENTS ACHIEVE EFFECTIVE COMMUNICATION, RESPONSIBILITY/ACCOUNTABILITY, MOTIVATION, SKILLS IN CONFLICT MANAGEMENT, AND OVERALL IN BECOMING A SUCCESSFUL, DEPENDABLE EMPLOYEE!