Tourism Sector& People Skills

In Tourism, Soft Skills excel Hard Skills in Importance

Effective Communication

Given the international nature of the tourism industry, where you have to continuosly communicate effectively with different kind of people, especially if you are dealing with interantional tourists, it is mandatory that you employ foreign languages for communication, no just translate phrases mecanically into foreign language because this can often turn out culturally unceptable or rude..


Adecuate communicatin is closely related to good listening skills and is a prerequisite to become a master in a wide range of other skills

How effective communication can help you

  • Convey information clearly in speech and writing
  • Build good relationships with customers
  • Develop other significant soft skills
  • Contribute to the succesful operation of a tourism industry
  • Adequately meet customer needs