Student Support Services Department

Roadmap - Week of 02/04/19-02/08/19

IDVA Mission - Building a community of engaged learners.

IDVA Vision - Empowering every student to learn at high level.

SSS Department Mission

Support students in increasing/maintaining academic success.

SSS Department Impact

Increase/maintain attendance (CC + progress).

SSS Department Group Agreements

  • We will be intentional in our collaborative work with school community members to address students' academic needs.
  • We will proactively identify and support students' individual needs and accomplishments.

SSS Department Kudos!

If you have kudos to share about you or a colleague, send them to Alex.


Mark received the following email from a LC: "Thank you again for all your help. I cannot speak high enough about IDVA, yourself, and staff."

Nice work, Mark!


Deslynn shared a compliment about our onboarding process: "... a couple of families ... have noted how organized everything is and they have appreciated the communication. They’ve been very pleased with the enrollment and orientation process." "Great job! I can see how much time and effort goes into putting all of the information together."

Wonderful job, Lisa and onboarding crew!


Jennifer E. received the following message from our HOS: "Another wonderful College and Career Newsletter! I really do enjoy those Career Spotlights... The newsletter is full of great information! Thank you for the terrific job you are doing with these newsletters!"

Awesome work, Jennifer E.!

SSS Department Trivia

SSS Dept. Trivia Week 6 of Round 2 - Click to Answer

WHO AM I? "I write Poetry from the heart."

SSS Dept Trivia facts

Share something about you that your colleagues may not know and you would feel comfortable with them knowing. We will include this as a question in a future roadmap.

Week 2 of Round 5 - Who am I?

WHO AM I? "I currently have three screws in my body."

The answer is Bev Beals!

Correct answer came from Loretta!


Loretta - 3

Pam - 2

Tree - 2

Jennifer E. - 1

Bev - 1

Deslynn - 1

Jesse - 1

A note and pictures from Bev regarding her trivia item

Until Spring 2018, I had 4 screws in my body: one in each foot and two in my neck. One screw in my foot was sticking out and made it difficult to wear shoes, so I had it removed. The screws in my feet originally came from bunionectomies in October 2000.

Screws were placed in my neck in May 1994. After I had my first baby, I had a lot of upper back pain and went to see a chiropractor. He took x-rays before he adjusted me, which was a fabulous idea because I would have died had he adjusted my neck first. I have what is called the “Hangman’s break” – part of my 2nd vertebra is broken off and embedded at the base of my brain stem. The surgeons wondered if I had a birth defect and looked at x-rays from 1983 when I had a broken cheekbone from being hit in the face while pitching softball. In the x-rays from 1983, they could see the top of my spine and that it was already broken at that point. The only other time my parents could think that I had an injury to my neck/head was when I was 4-5 years old and fell out of a tree. I got to wear a beautiful neck accessory for 6-8 months, then trade it for a softer one for several more months. So, my head is literally screwed on and I can’t ever use the excuse that I’ve lost my head. :)

SSS Department Team Building

A weekly Google Slides (Google version of PowerPoint) will have our weekly Ungame question. All you need to do is add a text box to the presentation and answer the question. Take a look at the picture next to this text for more instructions.

Tell about a family tradition that you enjoy.

Answer the question by adding a text box on the slide. Be sure to add your name to the answer.

Here are our teammates' answers from last week...

Weekly Calendar, 02/04-02/08

Monday 2/04:

  • Alex at K12 HQ for Grow Summit

Tuesday 2/05:

  • Alex at K12 HQ for Grow Summit

Wednesday 2/06:

  • AdvancED Accreditation Site Review - Alex will be at TVLC for this visit
  • Jessica at K12 HQ for Grow Summit

    Thursday 2/07:

    • AdvancED Accreditation Site Review - Alex will be at TVLC for this visit
    • Jessica at K12 HQ for Grow Summit

      Friday 2/08:

      • School Face to Face Event (find more info here:

      • Final K5 onboarding cohort begins
      • Jessica at K12 HQ for Grow Summit

      Departmental & School Updates

      Feb. 4th - 8th is National School Counseling Week!

      The week, sponsored by the American School Counselor Association, highlights the unique contribution of school counselors within U.S. school systems and the tremendous impact they can have in helping students achieve school success and plan for a career.

      At IDVA, we have some WONDERFUL school counselors. If you are so inclined, take a few moments and thank our counselors: Jessica, Mark, Jesse, and Loretta.

      Also, if you have time, attend the 6-12 School Assembly on 2/4 at 3:30 pm MST (link in OLS) for a very special segment. (Hint - counselors, log on to the assembly!)

      I just had to share this picture...

      During a Zoom meeting, the screen froze, and this was the face Bev was making. I clearly am very funny!

      K12 Updates

      Message from Kevin Chavous, K12 President of Academics, Policy, and Schools

      First, allow me to thank each and every one of you for your commitment to the students and families that we serve. I know that each of you strongly believe in the power of learning. Through many of the initiatives we are all working on, I also know that we can get our students more excited about their educational experience such that they too, become steadfast life-long learners. To help us get there, we have set academic goals and targets for all of our regions, schools, grade bands and teachers. I am pleased to see that we are making progress toward reaching those goals even though we still have much more work to do.

      Frankly, however, the individual goals that we have set do not go far enough. Nate Davis and I believe that we need a company wide universal goal that encapsulates our commitment to the academic growth of every student we serve. We agree that our goal is that:

      EVERY student enrolled in a K12 powered school shall achieve

      at least one year’s academic growth each school year.

      This universal national goal should drive all of our efforts on the local level. Moreover, we plan to broadcast this goal among the K12 family so that students, parents, key policymakers and influencers know that our commitment to it runs deep.

      As we move forward, be sure to let this universal goal guide your work. The challenges are clear, but our collective ability to make a difference in the lives of our kids is profound. I am confident that we can live up to this new, explicit charge and will be walking side by side with you to make sure that we achieve meaningful academic growth for every child that we serve.

      Thank you!


      Reoccuring/Reference Info

      This section will be used for reoccurring/repeated info from previous weeks that may be needed for later reference.

      Promising Practice Virtual Conference - SSS Dept attendance expecation

      The K12 Promising Practice Virtual Conference is coming up on Thursday, Feb. 28. For our team, the expectation is you sign up and attend 2 workshops that you find relevant. There are typically lots of options to choose from, so 2 should be no problem. Knowing this expectation, please plan ahead and block out the necessary time.

      If you use the "Enduring Connection Call" template in TVS

      Please add a dash to the auto-generated note title, and indicate the topic of the note.

      For example, my call about a WD may read "Enduring Connection Call - WD"

      Past SSS Dept. Roadmaps

      Week of 2/4-2/8:

      Week of 1/21-1/25:

      Week of 1/14-1/18:

      Week of 1/7-1/11:

      Week of 12/17-12/21:

      Week of 12/10-12/14:

      Week of 12/3-12/7:

      Week of 11/26-11/30:

      Week of 11/16-11/23:

      Week of 11/12-11/16:

      Week of 11/5-11/9:

      Week of 10/29-11/2:

      Week of 10/22-10/26:

      Week of 10/15-10/19:

      Week of 10/8-10/12:

      Week of 10/1-10/5:

      Week of 9/24-9/28:

      Week of 9/17-9/2:

      Week of 9/10-9/14:

      Week of 9/3-9/7:

      Check out our IDVA Exhaustive Communication Goal Smore

      Remember, our goal is exhaustive communication.

      BOOKMARK THIS LINK: Family Information Change Survey

      To update address, phone numbers, etc. for students, please use this link. **All LG/LC changes go directly to Andrea Hampton (

      Roadmap Feedback

      If you have feedback on how to make this roadmap better (content, format, etc.), please give feedback.