Jontracation
eBackpack Troubleshooting Tips
Troubleshooting Smore
eBackpack -- THINGS TO REMEMBER
The most important thing to remember about eBackpack is that it is an app AND a web site. That means if you encounter trouble with the app, you always have the web site as a backup.
WEB ADDRESS: gracetyler.ebackpack.com
Username: firstname.lastname (charlie.brown)
FORGOT PASSWORD
If you log out of eBackpack and can't get back in because you forgot your password, you must go to the web site. On the web site there is a forgot password option.
GET EBACKPACK AND GOOGLE DRIVE TOGETHER
Google Drive is King
Everything you do on your iPad hopefully goes into Google Drive. We back up Notability to both iCloud and Google Drive. When you want to print notes from Notability, you do it from Google Drive.
In August when we handed you the iPad, we tried to connect eBackpack to Google Drive. Most people were not able to do that. We still need everyone to connect their Google Drive with eBackpack. This will allow you to easily turn in Google Docs to eBackpack.
To connect eBackpack to Google Drive you MUST be on a computer.
- Log into eBackpack on a computer -- gracetyler.ebackpack.com
- Tap on your name in the top right-hand corner
- Tap on the My Settings link
- Choose External Applications
- Tap the Connect button
- Choose Google Apps
- Allow
Connect eBackpack to Google Drive
Google Drive to eBackpack
OPEN EBACKPACK APP FIRST
When you need to turn in an assignment, the very first thing you must do is open the eBackpack app. If it is not open and you try to turn something in, it will not give you the access to the Assignment Turn-In folder.
Troubleshooting -- Turn In Assignment
There are 2 ways to turn a file in from Google Drive to eBackpack.
START FROM GOOGLE DRIVE
- Open the Google Drive app on your iPad.
- Open the document that you need to turn in.
- Tap the 3 dots in the top right-hand corner.
- Choose the Share & Export option.
- Choose Send a Copy
- Make sure the format is PDF
- Choose Copy to eBackpack
- Choose the Assignment Turn-In folder
- Choose the Class
- Choose the Assignment folder
- Tap the Upload button
GDrive to eBackpack
START FROM eBACKPACK
- Navigate to the appropriate class and assignment
- Tap the plus sign in the top right-hand corner
- Scroll to the bottom of the Add to Ebackpack window that opens and choose Add File From Google Drive
- Locate the file in Google Drive
- Tap Turn in to Assignment
- Enter a comment if necessary
- Tap the blue Turn In button
TurnIn Start with eBackpack
gracetyler.ebackpack.com
If you ever have problems turning something into eBackpack, always remember to try using the eBackpack web site.
TurnIn Assignment
Christina Jontra
Director of Digital Learning
Grace Community School
Email: cjontra@gracetyler.org
Website: gracetyler.org
Phone: 903.566.5661
Twitter: @jontracation