Protect Yourself! Email Safety

WHPS Tech Tip

Email Tips:

  • Do not open email if you do not know the sender. Be aware that email addresses can be spoofed to make it appear as if it is coming from someone you know by changing the display name. If information is being requested by email that is not typical, scrutinize it. Do not click on links in an email or open attachments unless you are expecting it.

  • If you receive a suspicious looking Email that appears to be from someone you know, contact them via other means (phone call, text, or alternate Email) to alert them that their mailbox may be compromised and to change their password. This is also a good way to verify if the sender did indeed send the Email.

  • Never supply personal information or passwords when requested in an email.

  • Use complex passwords for all your accounts and change them regularly. Do not use something easily guessed like names of family members or pets.

  • If you receive a phishing email, take note of the sender’s Email address and time-stamp to report it to Helpdesk, then please delete and/or mark it as spam following the directions below.

If you receive spam in your inbox:

Gmail tries to keep spam out of your inbox, but sometimes messages get through. If you see a spam message in your inbox:

  1. Open Gmail.

  2. Select the message you'd like to report.

  3. In the toolbar above your emails, click the spam button. If you have the message open, you can also report it as spam by using the same button.

Remember, every time you report spam or phishing, it helps us identify those emails as spam for you in the future.

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You can change your Google Account password at any time.

  1. Sign in to My Account.

  2. In the "Sign-in & security" section, select Signing in to Google.

  3. Choose Password.

  4. Enter your new password information, then select Change Password.