Unit 1: Connections
By: Abbey Wolff
Chapter 1: Attitude & Personality
Chapter 1 teaches us about the values we should have in the workplace that depends on our attitudes towards our work and our co-workers and also shows us how we can bring out our own personalities without over stepping on work priorities.
Attitude: How others perceive you.
Personality: What makes you as an individual.
Why is it important to have a positive attitude/personality in the workplace?
- It's important because it shows employers and employees how you handle different situations and what kind of values you care into the workplace.
Chapter 1 & Chapter 2: These are connected because you have to have a positive attitude in order to reach your goals, without a positive attutidue you can guarantee your goals will not be reached.
How this affects me, as a co-worker:
Having a positive attitude in the workplace improves my customer service making customers want to come back to our store. Also having a "bubbly" personality really attracts customers to grow fond of me because I connect with them through my personality.
Positive Customer Service!
Making Customer service to the best of your ability.
Getting along with Coworkers
It's all up to you to make the best of each day!
You always have a choice to give up or be someone great.