News You Can Use!

January 21, 2015

Join me for a Plan-uary

Need "time" and/or help in your business to get it booming for spring? I know I sure do! Sometimes I don't even know where to begin there's so much I want to do and I feel like my excuse often is "there just isn't enough time." So let's make time.....together! Join me for a "plan-uary day" that you devote solely to your business. This day is for YOU with my support and others who join us to help. Whether it be making hostess or recruiting packets, labelling your catalogs, creating a customer closed Facebook page, following up with those from your email report, etc I'm here to support you.


The following dates will be designated "Plan-uary dates" that I'm available. (**I'll be scheduling a trip to Ohio for one in the next few months, too.) You can come and go as you wish. If you are planning on coming at some point on one of the days, please email me at: kheckert@zoominternet.net and "what" you'd like to work on/accomplish in that time.


North Hills/Wexford Area:

Sunday January 25th

Anytime from 10:00a.m. - 3:00pm

My house: 726 Franklin Road Mars, PA 16046

What to bring? Any materials you feel you need to be productive: a laptop, iPad, catalogs/labels, envelopes, folders, etc. I'll have some materials ready, too.

Feel free to bring simple snack to share with those joining us.


Ebensburg, PA

Sunday February 22nd

Anytime from 10:00am - 3:00pm

What to bring? Any materials you feel you need to be productive: a laptop, iPad, catalogs/labels, envelopes, folders, etc. I'll have some materials ready, too.

**$5 fee to help cover food and rental location

Place TBD **If anyone in this area is available to help me find a great location, please contact me - 724.272.9420


Washington, PA

Saturday February 28th

Anytime from 10:00am - 3:00pm

First Christian Church 615 East Beau Street Washington, PA 15301

$5 fee to help cover costs of materials, food and rental location

What to bring? Any materials you feel you need to be productive: a laptop, iPad, catalogs/labels, envelopes, folders, etc. I'll have some materials ready, too.

**$5 fee to help cover food and rental location

Team Facebook Page

So many things happening this fall! Remember to check TOT: www.thirtyonetoday.com AND if you aren't on our team Facebook page.....join us at: https://www.facebook.com/groups/228021653907909/

We have an exciting busy fall ahead of us and our page will help you quickly answer those questions you may have and clear up any confusion with all the amazing things coming our way!

Shipping Update!

The Operations team is working fast and furious to get orders out to you and your Customers. Below is their projected ship dates for the following:
  • December Flash Sale: All orders will be completely shipped by Thursday, Jan. 15
  • December Party Orders: All of your December party orders will be shipped by Thursday, Jan. 15
  • January Party Orders Dec. 30-Jan. 18.: Any parties submitted Dec. 30-Jan. 18 will ship by Wednesday, Jan 21

Who loves FREE bags???

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December Flash Sale Oversell Refund


As you know, we experienced an oversell during our December Flash Sale and, in an effort to make it right for your Customers, we shipped replacement items for oversold product. We’ve heard that some of your Customers may not have been satisfied with their replacement product and instead would prefer a refund. Please have your Customers keep this gift as a token of our appreciation. We’re going to make this right for your Customers and refund them.

There are 3 refund scenarios:

  • If there was one credit card used on the order, we’ll refund that card.
  • If there were multiple cards used on the order, we’ll refund your card on file in your Virtual Office. You will need to pass that refund on to your Customer.
  • If we attempt to refund a card and it’s no longer valid, we’ll issue a Gift Certificate in your Virtual Office for your Customer. You will need to pass that Gift Certificate on to your Customer.

It will take us the rest of the week to process all the refunds. Once we’ve completed the refunds, we’ll email you with a list of your impacted Customers and how much we refunded them for each item, including tax and shipping.

Welcome to the Party!

The spring event is from April 18th-25th.


All NEW consultants who joined Thirty-One beginning December 16, 2014 through March 15, 2015 AND their sponsor will be invited to an exclusive meeting just for them.

Kelly Heckert--Senior Executive Director