Fall 2020 Residence Life & Housing Information

Wednesday, September 9, 2020

Week One, DONE!

Week One is DONE and with 0 positive COVID cases.

We are committed to providing our students the opportunities for engagement and involvement, as well as wholehearted support, which have always been hallmarks of the #woolife experience.

Residence Life & Housing staff members are committed to partnering with residents to create fun and engaging environments in the residence halls, a student’s home away from home. More than 40 staff members have been carefully selected and trained to create and support welcoming and inclusive living environments that are conducive to students' academic, personal and social endeavors. Beginning with an intentional room assignments process and continuing throughout the student’s time living in the halls, residents have opportunities to learn how to be good neighbors; to learn about themselves, differences in people, ideas, cultures and opinions; to utilize their talents in the community; and to develop friendships that will last a lifetime.

In order to maintain this experience we need you to remember your agreement to following safety standards and community expectations.

Social distancing and the wearing of face coverings are required. Failure to follow these WSU standards and expectations will minimally involve a staff member conversation. Continued incidents in which students do not adhere to the standards and expectations will result in an educational meeting and, ultimately, may result in conduct sanctions, including removal from WSU housing, transition to remote-only learning, or other disciplinary action per the Student Code of Conduct.

Guests and visitors both within and outside of the WSU community will not be permitted in the residence halls.

If you have any questions or concerns, please let us know! We would love to hear from you.

Need something fixed?

If something in your space is broken and needs to be fixed, let us know.

Here is the simple process you will take to let us know:

1. Submit a work order in MYHousing under MORE TASKS

2. Complete the form, as requested. Be sure to include all information so that we can accurately reflect your request on the work order to facilities.

* If your outlet doesn't work - which outlet? Left or right side? Behind bed or under desk? More detail the better.

3. Once you complete the Work Order Request, Residence Life will communicate with facilities regarding your concern.

4. Facilities will let Residence Life know when (60 minute window, date and time) they will come to fix the problem.

5. Residence Life will invite all residents of the affected space through your google calendar.

It is imperative ALL residents of that space have vacated the space during this time, as Facilities staff cannot enter your room while you are present. Please plan to be gone before they arrive.

No Visitors In Residence Halls

A “no-visitor” policy is in place on upper campus. This policy will be reviewed frequently and restrictions may be eased or revised as the semester progresses.

This includes fellow students and other members of the WSU community not housed in the residence halls as well as external visitors who are not members of the campus community. Students may meet in public spaces on campus, including the Student Center and any outside spaces.

Resident Student Testing UPDATES

We will be testing all residential students on a weekly basis, through the Broad Institute. Residents will use the Co-Verified App to schedule their weekly test and no more than 7 days should pass between tests.

Testing is a mandatory requirement, on a weekly basis and every resident should have already been tested at Check In to the residence halls.

Symptom Tracking is also a mandatory requirement on a daily basis. Each resident should report any new symptoms. Residents should not report symptoms that are considered "their normal" - for example, seasonal allergies, migraine, etc. Doing so may result in a false restriction to campus. If you have no new symptoms, please choose "no new symptoms".

Contact Tracing will only have to be used if you are exhibiting symptoms. At that time, you will be asked to use the Contact function on the CoVerified app.

If you are unsure what to attribute a symptom to, then you should report it. Instructions for using the app, and accessing the web browser version (https://web.coverified.us/login) are available below.

How To Use the CoVerified App

Step 1: Download the CoVerified Campus App or you can access via the browser version https://www.coverified.us/download

Step 2: When you open the app it will say RESTRICTED if you have not done your daily symptom checker.

Step 3: To remove this restriction, please click REPORT in the bottom left of the app.

Step 4: Click REPORT SYMPTOMS, then select any new symptoms experience within the last 24 hours.

Step 5: If you have no symptoms, you will be CLEARED.

Scheduling a Test

  1. Select TESTING on the bottom

  2. Select the CALENDAR WITH A PLUS on the top right

  3. Choose your DATE RANGE

  4. Select test location:WSU COVID-19 Testing Center

  5. Select the TIME FRAME you want and then PRESS BOOK

Obtaining results from App

  1. Select ALERTS from bottom of screen

  2. Here you will see your RESULTS

Obtaining results from email

  1. You will get an email from CareEvolve stating that you have lab results available

  2. There will be a link as well as a registration code

  3. Click on the link and you will need to register with your email address and registration code. If you are a resident student at WSU, please use 486 Chandler Street, Worcester, MA 01602.

  4. Once you register you will get another email congratulating you for completing your initial registration with another confirmation code and link

  5. Once you click on the link type in your confirmation code that you received in your second email

  6. Click on the collected date and it will take you to your results.

Reading Results

1. Your results should be a clear POSITIVE or NEGATIVE.

2. If it says INCONCLUSIVE, it's okay. This just means that the lab couldn't get a clear yes or no answer based on your sample. Please come to the COVID Testing Center to have another test sample taken.

Questions related to the app, including issues with sign-on, should be directed to Paul Vernucci, our COVID-19 Response Manager. He can be reached by email at pvernucci@worcester.edu or x8908.


All personal mail will be sorted and sent to Residence Life. Residents will receive an email if they have mail to pick up. Residence Life is open during the following hours:

Our office hours are:

Monday 9:00am-5:00pm

Tuesday 9:00am-7:00pm

Wednesday 9:00am-7:00pm

Thursday 9:00am-7:00pm

Friday 9:00am-5:00pm

Please use the following address format to receive mail:

Worcester State University

Your First and Last Name - Residence Life
Worcester State University

486 Chandler Street

Worcester, MA 01602

All packages will still be sent to Central Receiving and an email will be sent for package pick up.

Meal Plan Changes

Please log in to your MyHousing account to change your Meal Plan for the fall 2020.

The link can be found under DINING. If you have any questions, please email us at reslife@worcester.edu.

Questions, Comments, Concerns?

Our Zoom Help Desk will be monitored Monday-Friday between 9am-5pm. Please feel free to log on at any time and someone will answer your questions.

This service is for brief questions you may have. A Residence Life staff member may ask you to make a longer appointment or need to follow up with you after your zoom meeting. You will be added to a Zoom waiting room and a staff member will meet with you as soon as they are available. Please be patient as they may be meeting with other students. Feel free to leave the waiting room and check back in at a later time.

Fall 2020 Safe Return | Worcester State University