IN HOUSE STAFF TRAINING PROGRAMME.
A TWELVE MONTHS TRAINING PACKAGE.
YOUR ORGANISATION can now benefit from a training mixture of in house presentations as well as a regular flow of printed materials, to help reinforce the live presentations and act as repetitive reminders.
"Wholesome" participation is the objective of this SPECTRUM training programme.
(1) IN HOUSE TALKS: 90 to 120 minutes presentations presented within your office enables total staff involvement. Everyone benefits. It would be a topic per month over the next 12 months. All responding companies begin with (a) and (b).
a) QUALITY CUSTOMER SERVICE and b) TELEPHONE TECHNIQUES
are the first two in a series of twelve topics.
(2)NOTICE BOARD NOTES: An A4 lesson a week for 52 weeks is mailed to you. Each issue is a silent recall of the presented topics content, work life, ethics, habits and quality attributes. Call these as gentle reminders and attitide builders.
(3) SELL WELL: This is for the sales and support division staff. Weekly for 52 weeks, an A4 lesson highlights the daily tasks, rituals and good habits to improvise sales, customer service and improve performances fro within the organisation.
Take advantage of SPECTRUM. Monthly in house talks keeps everyone inspired.
The weekly A4 lessons helps to retain gathered information and encourages conscious practice.
WHAT DO YOU GET?
(1) A monthly talk per month for 12 months plus
(2) 52 lessons titled NOTICE BOARD NOTES and
(3) 52 lessons titled SELL WELL.
You and your staff benefit over a period of 12 months.
All three above for RM6,000.00
Make your training cheque payable to:
K. Thiruselvam (id:510703-10-5985)
@ CIMB a/c 8000-83-9512
Contact: K. Thiruselvam,
P O Box 1120, Jalan Semangat,
46870 Petaling Jaya,