A Year in the Life
Co Carlow Chamber honouring Carlow Businesses
A Year in the Life
CarlowCabService by A Year in the Life
Carlow Cab Service began from humble beginnings 28 years ago and started with a single Toyota Crown Car and a two way radio operating from their home. Bringing in two London Taxis t show signage certainly turned heads and Patsy and Helen Whelan were well and truly up and running.
Carlow had neither Taxis or a Taxi rank at that time and they had the original No 1 and No 2 Taxi Signs in Carlow before they were changed to the national numbering scheme using the 5 digits that’s are now displayed.
They now employ 8 office staff and 35 Taxi drivers, a valuable source of employment in Carlow today. They now serve Carlow and surrounding areas from their fully licenced Dispatch Office in Dublin Street. The office operates a computerised dispatch system with all cars fitted with boxes that allows the booking go to the nearest car in the area and so provides a quicker and safer service, 24 hours a day for 365 days of the year. Now that’s Customer service with a Capital C!
Carlow Cabs provide a full range of services, all local fares, hotel pick ups and drop offs, trains, buses and airport work and contract company work.
They have seen huge changes in the business they first starting out. It’s now very regulated, very competitive and much more professional. At one stage Taxi plates were worth up to £80,000 but after deregulation the value dropped to €6,000!!
Carlow Cabs were responsible for a change in the Law – Carlow Cabs always promoted the use of Irish and displayed ‘Tacsaí’ on their roof signs. Two of their cars failed their test because of it and the Government were forced to change the Law to accommodate the first language!
Being 28 years in the business can be attributed to the top class service Patsy and Helen have always prided themselves on; they are quick to proclaim how good and friendly their office staff and drivers are. That service has meant a very loyal customer base that Carlow Cabs look forward to serving for many years to come.
.Leo Dowling ( Dave Duffy ) from Fair City helped celebrate 25 years in Business.