Unit 1
communication & employability skills
attributes valued by an employers (P1)
In this section i will be explaining what attributes employers value most. There is three main headings covering this. The first of which is general attributes; General attributes cover : planning skills, organisational skills, time management, team working, verbal skills, written communication skills, numeracy and creativity. Employers look deeply for these skills at the minimum. Planning, organisational and time management skills are highly looked for by an employer, this is because you will then be able to prioritise tasks, and will be able complete them tasks. verbal, written communication skills are some what of a basic necessity for a company, because if you have no inter personal skills you won't be able work as part of a team, which is now a must. Finally numeracy skills are a everyday must, to figure out the basics for a company. We then have our next heading which is Specific skills; this covers technical knowledge and health & safety. Technical knowledge is what we can call job specific, this knowledge can make the difference to an employer, because the skills they will already understand will help the employer get them excited in the business. health and safety can be also classed as common sense, if you understand not to do anything that could cause your self self-harm. Finally, we have working attitudes, this covers things like : determined, independent, integrity, tolerance, dependable, problem-solving, leadership, confidence and motivation. Determined is important because it will show you don't leave a task half complete. Tolerance can cover interpersonal skills, to be able to handle high stress situations. Leadership, this is because in some situations you have to be able to control a situation, sometimes in high stress situation. Confidence can also be under the heading of leadership and be able to control their interpersonal skills. Finally, we need motivation to be able to carry out the tasks that are set at hand. Employers look at these skills as a highly employable person. all of these skills are important for an employer and are normally a bare minimum for a employee to have.
principles of effective communication (P2)
In this task i will firstly cover general communicational skills. This covers many things, one of which is cultural differences. This is been able to understand other peoples view on religious or political differences and been able to carry out a full affective communication with the person in question. another thing we cover is adapting your voice and terminology, this is adapting your tone of voice for your soundings, for example a joke to your friends may not be appropriate with a formal situation so we need to select our tone of voice and the language we can use. It also covers, the use of technology to engage an audience, this can cover the use of a presentation projected on a wall, in this you need to explode major quote make them stand off the page.Finally it covers question and answering. This is normally held at the end of a presentation, it is held because if any of the audience is confused about any part of the presentation there is a slot of time where questions can be asked. It is also a chance for people to interact with the presenter. We then have to run over Interpersonal skills, this is been able to interact with a varied ability amount of people. this covers signing, lip reading for the hearing impaired, been able to read body language to involve yourself in a conversation, been able to use positive and negative language to be able to involve positive and negative conversation finally been able to be actively engaged into a conversation.finally we need to cover communicate in writing, this is been able to use correct emoticons in the right circumstances. able to write formal letters for emails, fax or post. spelling and grammar are of great in importance in writing a formal letter. been able too proof read a document and check the relevance of the document for the relevant task. furthermore, been able to note take is the final skill needed for effective communication.
barriers that can affect effective communication (P3)
In this task I will cover what barriers that can affect effective communication, these include background noise, this could be noise from fans in a kitchen cause to speak excessively loud. furthermore, distractions can cause for a bad conversation not been able to concentrate. physical barriers, these can be glass, walls, paper and or people. The location can make a big impact because it can cause physical barriers, or excessive background noise. Lack of concentration, this is the same as distractions however, this can be cause by many different things including tiredness, stress or over worked. these are thing that can affect effective communication.