Troubleshooting the Edgewood Laptop

For Secondary Students

Step 1 - Sign Into EISD Laptop with Your District Email Address or District Account

Upon pick-up of student laptop, student will need to be in a wi-fi connected area to activate the device. Sign in with complete email address or username and password as directed.

Sample Email jd123456@students.eisd.net

Sample Password: 010110 (MMDDYY Date of Birth)

Sample Username: jd123456

What Is My Login & Password?

For example if your name is John Dominguez, your Student ID is 999555 and your birthday is June 14, 2005 then your login and password are as follows:


Email Address: JD999555@students.eisd.net

Password: 061405 (6 digit date of birth MMDDYY) last two digits of year

Once At Home - Connect to YOUR WiFi

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Content Keeper Screen

When the content keeper screen comes up, enter the following:


Username: JUST THE USERNAME (NOT EMAIL ADDRESS)


Password: SAME AS EMAIL

Need Help? Email tech.support@eisd.net