Tourism Sector & People Skills

Soft Skills make things happen!!


The nature of travel& tourism jobs definetely require you to have teamwork and other people skills to engage customers and provide them a great experience.

We borrow this definition of teamwork from

"When a group of people work together cohesively, towards a common goal, creating a positive atmosphere and supporting each other to combine individual strenghts to enhance team performance"

Some advantages of team work could be

  • It leads to better ideas and decisions
  • Produce higher quality results
  • There is involvement of everyone in the process
  • Increase empowerment and commitment of members
  • High probability of implementing new ideas
  • Information shared means higher learning
  • Increase the understanding of the perspectives of others
  • Increase the ability to display individual strengths
  • Ability to compensate for individual weaknesses
  • Provides a sense of security
  • Develop relationships