Mintzberg's Managerial Roles
Meg Mathison and Jenna Norris
Managers play the figurehead role when they represent the company at various events.
Managers play leaders when they recognize company goals and work personally with employees to encourage the accomplishment of these goals.
When managers spend time with people outside of their company and relay/exchange information, they are playing the liaison role.
Informational roles require managers to gather information and share their findings with coworkers.
Managers who play the monitor role are constantly seeking information from their environment and their social contacts.
Once managers gather information, they share it with other inside the company when they embody the disseminator.
It is also important for managers to share information not only within their company, but also with outsiders.
Managers use gathered information in order to make smart decisions that benefit the company in the long run.
In order to change business practices, managers help themselves, their subordinates, and the company adapt in order to carry out these changes.
Disturbance Handler Role
Managers play the disturbance handler role when they address problems that require immediate attention within the business.
Resource Allocator Role
Since resources are limited, managers need to decide who gets what resources and how much they get.
Managers are negotiators when they negotiate schedules, projects, goals, outcomes, resources, and raises.