Mintzberg's Managerial Roles
Meg Mathison and Jenna Norris
Interpersonal Roles
Interpersonal roles in management require effective communication skills with colleagues and subordinates.
Figurehead Role
Managers play the figurehead role when they represent the company at various events.
Leader Role
Managers play leaders when they recognize company goals and work personally with employees to encourage the accomplishment of these goals.
Liaison Role
When managers spend time with people outside of their company and relay/exchange information, they are playing the liaison role.
Informational Roles
Informational roles require managers to gather information and share their findings with coworkers.
Monitor Role
Managers who play the monitor role are constantly seeking information from their environment and their social contacts.
Disseminator Role
Once managers gather information, they share it with other inside the company when they embody the disseminator.
Spokesperson Role
It is also important for managers to share information not only within their company, but also with outsiders.
Decisional Roles
Managers use gathered information in order to make smart decisions that benefit the company in the long run.
Entrepreneur Role
In order to change business practices, managers help themselves, their subordinates, and the company adapt in order to carry out these changes.
Disturbance Handler Role
Managers play the disturbance handler role when they address problems that require immediate attention within the business.
Resource Allocator Role
Since resources are limited, managers need to decide who gets what resources and how much they get.
Negotiator Role
Managers are negotiators when they negotiate schedules, projects, goals, outcomes, resources, and raises.