Executive Next Practices

Reinventing The Customer Experience From The Inside Out

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Customer experience is becoming more than just a topic confined to the marketing department - it spans the functional areas of human resources, finance, operation and technology. It is a new playing field in which services and products become commoditized overnight - leaving the customer experience as one of the sole differentiators in performance.

Reinventing The Customer Experience From The Inside Out

Tuesday, Sep. 10th 2013 at 8:30am-4pm

400 Continental Boulevard

El Segundo, California

Team, multiple attendee and corporate preferred rates available - please email info@enpinstitute.com for assistance.

Who Should Attend:

CMO, VP Marketing, Communications, CHRO, VP, HR, OD, CFO, COO, VP Operations, VP Finance, key group managers, heads of customer service

8:30 am - 9:00 am = Registration and Continental Breakfast

9:00 am - 4:00 pm = Program (includes lunch)


Non - ENP members = $225.00 (early rate through Oct. 1st)

$325.00 (starting Oct. 2nd)

ENP Annual Members - $175.00