Executive Next Practices

Reinventing The Customer Experience From The Inside Out

Big image
Big image
Customer experience is becoming more than just a topic confined to the marketing department - it spans the functional areas of human resources, finance, operation and technology. It is a new playing field in which services and products become commoditized overnight - leaving the customer experience as one of the sole differentiators in performance.


Reinventing The Customer Experience From The Inside Out

Tuesday, Sep. 10th 2013 at 8:30am-4pm

400 Continental Boulevard

El Segundo, California

Team, multiple attendee and corporate preferred rates available - please email info@enpinstitute.com for assistance.

Who Should Attend:

CMO, VP Marketing, Communications, CHRO, VP, HR, OD, CFO, COO, VP Operations, VP Finance, key group managers, heads of customer service


8:30 am - 9:00 am = Registration and Continental Breakfast


9:00 am - 4:00 pm = Program (includes lunch)

Pricing

Non - ENP members = $225.00 (early rate through Oct. 1st)


$325.00 (starting Oct. 2nd)


ENP Annual Members - $175.00