Executive Next Practices
Reinventing The Customer Experience From The Inside Out
Customer experience is becoming more than just a topic confined to the marketing department - it spans the functional areas of human resources, finance, operation and technology. It is a new playing field in which services and products become commoditized overnight - leaving the customer experience as one of the sole differentiators in performance.
Event Information
Reinventing The Customer Experience From The Inside Out
Team, multiple attendee and corporate preferred rates available - please email info@enpinstitute.com for assistance.
When?
Tuesday, Sep 10, 2013, 08:30 AM
Where?
Employers Group, El Segundo
Who Should Attend:
CMO, VP Marketing, Communications, CHRO, VP, HR, OD, CFO, COO, VP Operations, VP Finance, key group managers, heads of customer service
8:30 am - 9:00 am = Registration and Continental Breakfast
9:00 am - 4:00 pm = Program (includes lunch)
Pricing
Non - ENP members = $225.00 (early rate through Oct. 1st)
$325.00 (starting Oct. 2nd)
ENP Annual Members - $175.00