Attributes and Barriers


Page 1 - Personal Attributes

Specific skills

Things like technical knowledge of the subject, health and safety knowledge and the individuals working attitude. Will all be valued by potential employers.

An employer may also value a clean drivers license.

Particular skills may need a certificate to prove that your claims are valid.

This would deter candidates without the skills and prevent employers from having to waste time interviewing people who wont be able to do their job.

General attributes

There are some skills that everyone is expected to have. These skills make it easier to carry out tasks for any job. These are planning skills, time management, team working, organisational skills, verbal skills, written communication skills , numeracy and creativity.

Having these key skills will make your more valued and prospective to a potential employer.


A good working attitude is required from a employers point of view. Having a bad work attitude will slow down work rate, making the employers less likely to hire you.

Page - 2 Effective Communication

General communication skills

Having a clear and precise voice when speaking aloud will greatly increase your general communication. Everyone should be able to understand you.

Putting emotion and emphasis on the pronunciation of certain works can help you to adapt your voice.

Reducing the amount of subject jargon or explaining it will help you to adapt your voice and terminology.

Things like presentations and interactive technology will help to engage your audience and keep them interested. Also having microphones will make sure that everyone can hear you clearly.

Having question and answering will help to ensure that everyday understand what you have just talked about.

Interpersonal skills

Try to keep the closed questions to a minimum as this would only allow you to receive brief simple answers.

Having an understanding of sign language will help greatly with the communication with deaf or people with poor hearing. Deaf people may also rely on lip reading.

Positive and negative language are also a part of interpersonal skills. Agreeing with people and saying positive things such as yes are examples of positive language. Negative language is cutting in while people are speaking, or not responding at all. This may show that you are not interested in the communication at all.

Body language is a strong point of communication leaning towards someone is a sign of interest and a positive sign to the other person. However aggressive stances are signs of negativity.

Communicate in writing

Letters are usually more formal today. As distant informal communication is now usually done by the internet.

Things like emoticons are a way of showing emotions via text. Text is hard to show emotions through so people have invented them as a way to aid communication.

Spelling and grammar are parts of effective communication because if your spelling is so bad that nobody can read it then it wont be effective communication at all. Grammar is important because the correct usage of words in the right times is good for effective communication as well.

Page 3 - Barriers to effective communication

Background Noise and Distractions

Communication will be hard if the background noise in the area you are in is too high. This would be distracting. (Such as a builder using a power tool during a conference)

Other distractions like things going on outside the window would be a barrier as well as people would more interested in what is going on outside than what you have to say.

Physical Barriers and Location

Not being in the same room or having no telephone line to different buildings will affect communication because it is almost physically impossible.

Lack of Concentration

Lack of concentration of what is being said will block communication because the person would not be listening to the others. If the person being talked to was asked a question, they would not notice.

Page 4 - Mechanisms to reduce the impact of these barriers

Reducing impact of Background Noise and Distractions

To reduce background noise it would be simple. Find the source of the background noise and stop it.

Reducing Impact of Physical Barriers and Location

To reduce the impact of physical barriers and locations you can remove the physical barriers. This can be achieved by installing telephone systems and faxes for example.

Reducing Impact of Lack of Concentration

Making the communication more interesting by getting the audience interacted will improve concentration as they would have to actively participate.