fleet services and management

important tracking software

fleet services and management

As it pertains to choosing between changing the oil for individuals driving their personal SUVs and for fleet delivery vehicle managers you've got to take into account the time, not only the quantity of money charged per vehicle. It may be enticing to alter the oil for V-8 SUV owners at $45.00 a pop, as opposed to handle the cutthroat competition of bidding on fleet oil change services, but you've to consider something; "The Money Is In the Time and Process, Not the Unit Charge Rate," so, let's talk.

You see, soon ago, I was reminded of the significance of production in the services business, when I was asked by a start-up entrepreneur of on-site auto maintenance. He asked point blank; "How many oil changes can be completed by a decent crew (I am assuming 2 people to a crew/truck) in a 8 hour day utilizing your trucks and methods? transportation services"

Okay, listed here is my experience; with full production - Six Sigma style - vehicles in a row (fleets) the solution is 100s with a team of three. Personal cars, all different, you will need very competent auto mechanics with experience 5-6 each hour with 2 people maximum. Needless to say, there is more to the story, in fact his next question was even blunter and I must say close to target too; "Do the trucks you utilize work with one vehicle at a time or multiple at once?"

When doing fleets you utilize an assembly line methodology, so first, you start the motors on five vehicles, nevertheless you pop the hoods on 15 in the row. After 8-minutes, you turn fully off the first five, start the second five, drain the first five drain plugs, you obtain the idea. Or, you utilize evacuation systems. It's a process, the money is in the "time" not the job or cost per unit. Travel time is job time incidentally, including chasing parts, filters - especially when you are paying automotive technicians to fetch oil filters, fuel filters, and such fleet services and management. Indeed, I've always instructed our crews on the need to honor the concept of JIT - just over time inventory, that is to state have the supplier, NAPA Auto Parts for instance, deliver the filters needed to the job site, why pay to stock the filters, inventory them, transport them, when these auto part companies deliver and is going to do anything to earn your organization? If you will run a car business if you are working with private owners of SUVs or those in control of large fleets of vehicles, then you need to operate it with production in mind. Please consider all of this and think on it.