Stakeholder Reputation Management
A Master Class on How to Engage & Manage your Stakeholders
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Based on a synthesis of ideas from community relations, marketing, strategic communication, reputation and stakeholder management, organizational change, sustainability and CSI thinking, it offers an integrated framework, as well as practical tools for developing new kinds of collaborative relationships.
Stakeholder Reputation Management Master Class
Thursday, Feb 21, 2013, 08:30 AM
158 Bram Fischer Dr, Randburg, Gauteng 2194, South Africa
Agenda
Registration & Coffee 8.15am
Part One 8.30am – 10.00am
Morning tea 10.00am – 10.20am
Part Two 10.20am – 12.30pm
Luncheon 12.30pm – 1.30pm
Part Three 1.30pm – 3.00pm
Afternoon Tea 3.00pm – 3.20pm
Part Four 3.20pm – 5.00pm
Close of day 3.00pm on Day 2
Please note: The course will run according to start, finish and break times as listed, but the breakdown of each part of the daily agenda may not strictly match timetable.
Stakeholder Reputation, Profiling & Mapping
We will discuss Stakeholders and their Stakes, Stakeholder Reputation Drivers, Issues, Opportunities and Challenges, Profiling, Stakeholder Needs Analysis and Visual Mapping.
Stakeholder Relationship Management
We will discuss Stakeholder Prioritization, The Management of Strategic Relationships, King 3, Issues of Inclusivity & Stakeholder Management Process Flow.
Stakeholder Engagement & Communication Tips
Amongst the topics we will take a look at is Rules of Engagement & Communication and Engagement Best Practices.
Deon Binneman - The Presenter
Deon Binneman is a speaker, consultant and facilitator that helps organizations, industries and individuals to grow, sustain and protect their reputations. He has worked in 13 countries.
Please visit his website – http://www.deonbinneman.com for more information.
Email: deonbin@icon.co.za
Website: www.deonbinneman.com
Location: Johannesburg, Gauteng, South Africa
Phone: 27114753515
Facebook: www.facebook.com/deonbinneman
Twitter: @deonbinneman
Full Course Outline
Comments by Previous Delegates
L. J. Mahlangu, Chairperson, Municipal Demarcation Board: The two days we spent on the course was probably the best investment of my time I have done in many years. The course was extremely useful.
Juliet Mathebula, Marketing Manager, Standard Bank: "The Stakeholder Reputation Course is a must for any communications, marketing, Human resource, project manager, organizations …… the list goes on and on. You have really opened my mind to think broadly and it reinforces better planning. If this is the only career investment I make this year, then the money is well spent.
Seija Tyrninoksa; Country Representative for South Africa; International Red Cross Federation: Thank you for the opportunity to participate in your inspiring Stakeholder Reputation course this week! The dynamism, the opportunities, the emphasis on the importance on careful research, friendly and caring approach for the care of various stakeholders – the summary of the framework you presented for addressing stakeholder management was all very relevant and confirmed my personal believes and practice in the past in relation to our stakeholders with whom we are working in our field.
Check Out My Other Events
29 January – Product Recall Crisis Management workshop
11- 12 February Safeguarding Corporate Reputation – A Reputation Risk Management Master Class
5 – 6 March Crisis Capability Seminar - A Master Class on Crisis Communication & Management