Frequently Asked Questions
Patriot Parent Resources | August 2020
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1. How do I create an Aeries Parent Portal?
- Parents who have an email account with us (in AERIES):
- Go to: https://bcchs.aeries.net/student/LoginParent.aspx
- Click “Forgot Password” if you can’t remember your password or current password is not working.
- Parents who can’t remember if they have an email with us, they can’t remember the email address used, or they want to change the email we have in AERIES:
4 options:
1) Send an email to the Grade Level Clerk. See grade level clerk contact emails:
o 9th – Rebecca Venegas: r.venegas@birminghamcharter.com
o 10th – Jenny Constanza: j.constanza@birminghamcharter.com
o 11th – Maria Salvatierra: m.salvatierra@birminghamcharter.com
o 12th – Anne Mirzakhanian: a.mirzakhanian@birminghamcharter.com
2) Fill out Parent Email Confirmation Form at the Victory Gate. You will receive an automated email with steps on how to register for an AERIES account.
3) Stop by the Parent Resource Center to register email address and AERIES Parent Portal account.
4) You may contact aeriessupport@birminghamcharter.com with any Parent/Student Portal questions.
Parents who need assistance setting up an email address and registering for an AERIES Parent Portal account:
- Stop by the Parent Resource Center for assistance M-F 8:00-12:00 and 12:30-3:30
- Stop by our TEMPORARY ONSITE HELP DESK – Main Gym M-F 8:00-12:00 and 12:30-3:30
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2. I don’t have an email account, but an email is required to create a Parent Portal account. Can someone help?
- Parents need to make sure they have an email account that they will be able to check regularly. We will be sending all BCCHS notifications through ParentSquare via text message and email.
- An email account is required to create a Parent Portal account, where you can check your students' attendance, grades, assignments (completed and missing), and much more.
- Parents can stop by the Parent Resource Center where any of the team members can help with creating an email account.
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3. I was out of the country/state this summer. I’ve missed the summer orientation. Who can help me with schedules, books, Chromebooks?
- If you missed the summer orientation (Patriot Preview) to pickup materials, please contact Ms. Bowdoin: t.bowdoin@birminghamcharter.com
- SCHEDULES: Stop by the Counseling Center to pick up the student schedule OR log on to student AERIES portal to view schedule. Instructions to view class schedule will be posted online under Students and Parents on the Birmingham website.
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4. I missed the appointment to return books and materials from last year. Who do I speak to?
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5. How do I fill out the meal application? How do I obtain the student number asked for on the application?
- Go to www.birminghamcharter.com
- Click Parents
- Click “**Online Meal Application**”
- Click APPLY NOW or HAGA CLICK AQUI
For additional questions, including eligibility and status of application, please contact the Nutrition Coordinator, Evelyn Garcia:
e.garcia@birminghamcharter.com
(818) 305-6411
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6. We submitted the SAS application. What is the status?
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7. My student’s schedule has errors. Who do I speak to? When will the change occur?
- Counselors will begin making scheduling changes due to errors starting Monday, August 3, 2020.
- Contact the Grade Level secretary for additional assistance. Refer to Question 1 for their contact information.
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8. I haven’t received any information for my incoming 9th grader. Who do I speak to about my contact information?
Parents have several options:
- Email Grade Level Clerks – See information above
- Email Admissions & Records at admissions@birminghamcharter.com
- Call Admissions & Records at (818) 758-5292 or (818) 758-5216
*Please note: Our Admissions & Records office receives high volumes of calls daily. The numbers above are the direct numbers to our Admissions team. If you don't receive an immediate response, leave a message or send an email and a team-member will answer in the order received. We appreciate your patience!
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9. What is ParentSquare? How do I sign up for ParentSquare?
ParentSquare is the official communication platform for Birmingham parents, teachers, students, and staff. It’s the Birmingham Community at your fingertips!
You will:
*Receive all BCCHS information directly to your email and to your phone via text
*View the BCCHS calendar of events
*Receive reminders of upcoming events
*Receive all school related alerts
DOWNLOAD TODAY!
You can take advantage of all the benefits by downloading the app:
*Send and receive messages instantly
*View your student’s account
*So much more!
Patriot Parents. Stay informed. Stay engaged.
Dream it. Do it. Birmingham!
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10. My student is having issues with their Chromebook. Can I get a replacement? Do I have to make an appointment? Do both the student and parent attend?
The parent does not need to attend. Currently, the IT office hours are:
8:00 am to 3:30 pm
Monday through Friday
(818) 758-4469
**You can get a hold of one of our IT team members at the number above when the Fall semester begins on August 10th!**
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11. I want to attend Parent Orientation but I don’t know how to use Zoom. What can I do?
- Contact the Parent Resource Center for all your questions.
- We will send a "How to" Zoom video to all parents prior to the Parent Orientation. This video will serve as a resource to help you easily navigate through Zoom by teaching you all the basics you need to know.
Please join us!
Principal, Ari Bennett, will host a Zoom meeting (Parent Orientation) on Wednesday, August 5th at 6:00 pm to share all the final details and expectations for our Distance Learning Program at this time.
The meeting will be recorded and posted on our website and in ParentSquare for reference.
Topic: Parent Orientation to BCCHS Distance Learning
Time: Aug 5, 2020 06:00 PM Pacific Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/84217477296?pwd=NDZkaXQ2NVE1RlpjZWxTbE12SE1GUT09
Meeting ID: 842 1747 7296
Passcode: 589469