Caldwell School District Update
From Superintendent N. Shalene French
December 14, 2020
- Map of Wi-Fi Access areas
- Tech Support for Students, Parents
- How to access Google files without internet
- How to access Otis a free training resource
Tech Support for Students, Parents
Please review our technical support Self Help (FAQ) document to try and solve any issues on your own.
Technical support phone support hotline. M-F, 9am - 4pm: (208) 649-1125
Our ability to support technology at home may vary depending on many factors such as:
- The number of people waiting for assistance from Technology Desktop Support Staff
- Knowledge of the caller and their understanding of district Technology resources
- Caller’s technology knowledge and experience, including their understanding and access to their home network
District Technology staff will provide remote assistance and support. Our tech support team are not available to go offsite to address technology issues. Advice given by our Technology Support members should be followed at your own risk. The District will not take responsibility for the correct operation, maintenance or support of personal networks and personal devices.
Questions concerning the use of applications and resources assigned by teachers should be directed back to the teacher or staff member who assigned the work.
Technology tips for parents to support distance learning
How to access Google files without internet
How to access Otis a free training resource
Superintendent N. Shalene French
Committed to Caldwell School District's mission, vision, and values to ensure equity and access for all students.
Email: nfrench@caldwellschools.org
Website: www.caldwellschools.org
Location: 1502 Fillmore Street, Caldwell, ID, USA
Phone: (208) 455-3300
Facebook: https://www.facebook.com/caldwellschools.org/
Twitter: @CSD132Sup