Elmington Property Management LLC
Q3 | Solutions Review, Property Management
Payments Recommendations
Payments per Unit
Your electronic payments are lower than average. This usually indicates that checks and money orders are being processed outside of the payments system.
If Payments per unit are below 60%, begin saving more time and avoiding risk by processing resident payments through the RealPage payments platform.
You may want to sign your properties up for OneSite Payments training to increase electronic payment processing: https://realpagepaymentstraining.as.me/schedule.php
In Office vs Resident Self-Service
Resident self-service payments look great!
Continue to promote contests, like a monthly prize drawing for residents who sign up for recurring payments.
RealPage resident payment reminder campaigns have shown to be a highly effective way of increasing online payment adoption.
Screening Recommendation
Overrides
Congratulations, overrides are less than 10%! If overrides are above 10% this can be an indicator your rental criteria need adjustment or internal policies are not being followed.
Onesite Leasing & Rents Recommendation
If you would like to activate texting functionality for any properties that do not have it active today, please contact RealPage Support to enable the functionality.
Support
Email: Support@realpage.com
Phone: 800-704-0154