Mintzberg's Managerial Roles
By: Sam Decorah and David Westrich
Interpersonal Roles
Perform social duties representing the company. Duties include: greeting visitors, speaking at events, and representing the company.
-Leader
Motivate and encourage employees to accomplish tasks.
-Liaison
Deal with people outside of their units. An example would be speaking and working with other companies.
Informational Roles
Obtain information by seeking it in and outside of the workplace environment. Also, gain information by staying plugged in to news sources.
-Disseminator
Share collected information with others in the company .
-Spokesperson
Share information with others not in the department or company.
Decisional Roles
Adapt themselves and the people in their companies to change.
-Disturbance Handler
Respond to problems that demand immediate solutions.
-Resource Allocator
Decide who gets what resources and how much of the resource they get.
-Negotiator
Negotiate everything from schedules to projects to working conditions to employee raises.