Chapter 29 Project
Consumer Bill of Rights
1. The Right to Safety: The protection against products that are hazardous to life or health.
2. The Right to Be Informed: The protection against fraudulent or misleading practices and assurances of facts recieved in order to make informed decisions or choices.
3. The Right to Choose: Having access to a variety of quality products and services that are offered at competitive prices.
4. The Right to Be Heard: Assurance of representation of a consumer's interest in formulating government policy and of fair and prompt treatment in the enforcement of laws.
5. The Right to Redress: assurance that buyers have ways to register their dissatisfaction and recieve compensation for valid complaints.
6. The Right to Consumer Education: Assurance that consumers have the necessary assistance to plan and use their resources to the maximum potential.
Patients' Bill of Rights
2. Choice of Providers: Patients have the right to choose their own doctors and other health care providers.
3. Access to Emergency Services: Patients have the right to access health care services how and where the need arises.
4. Treatment Decisions: Patients have the right to fully participate in all decisions related to their health care.
5. Respect and Nondiscrimination: Consumers have the right to considerate and respectful care from all members of the health care system at all times.
6. Confidentiality: Consumers have the right to have the confidentiality of their individually identifiable health care information protected.
Consumer Protection Laws
1. Flammable Fabrics Act: enables the Consumer Product Safety Commission to set flammability standards for materials such as clothing, children's sleepwear, carpets, rugs, and mattresses.
2. Meat Inspection Laws: Requires poultry to be inspected for harmful contaminants.
3. Toy Safety Act: Permits a quick recall of toys and other articles intended for use by children that might present a substantial risk of injury.
2. United States Postal Inspection (USPIS): federal law enforcement agency that invesitgates consumer problems involving the illegal use of mail.
3. Federal Aviation Administration (FAA): controls air traffic and certifies aircraft, airports, pilots, and other personnel. Also writes and enforces air safety regulations and air traffic prodecures.