Chapter 29 Project

Drew Covarrubias

Consumer Bill of Rights

1. The Right to Safety - protection against hazardous products.

2. The Right to Be Informed - protection against grossly misleading products.

3. The Right to Choose - access to a variety of quality products.

4. The Right to Be Heard - assurance of representation of consumer interests.

5. The Right to Redress - assurance that buyers have ways to register their dissatisfaction.

6. The Right to Consumer Education - assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.

Patients' Bill of Rights

1. Information Disclosure - to receive accurate information to make informed health care decisions.

2. Choice of Providers - to choose their own doctors and other health care providers

3. Access to Emergency Services - to access health care services how and where the need arises.

4. Treatment Decisions - to fully participate in all decisions related to their health care.

5. Respect and Nondiscrimination - to considerate care from all members of the health care system at all times.

6. Confidentiality - to have the confidentiality of their individually identifiable health care information protected.

Federal Agencies

National Institute of Standards and Technology - an agency that develops and reward standards of excellence in business.


Food and Drug Administration - enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medical devices.


Consumer Product Safety Commission - protects consumers from unreasonable risk of injury or death from potentially hazardous consumer products.