Cummington Connect Updates!
Week of July 27, 2020
July 29, 2020
Dear Cummington Residents,
The TriWire crews continue to work on splicing and testing in FSA 02 and FSA 04. FSA 03 has been tested by both TriWire and WG&E and will be released to the customer service folks to start making appointments for the installations. We expect to see FSA 02 ready for final testing by August 4th, with the other 2 Field Service Areas to quickly follow. As we have noted, after construction is finished, first TriWire does bilateral tests on each connection, then WG&E has a whole series of tests for OPM (Optical Power Meter) certification. Once TriWire releases an area, then it is another couple of weeks of testing before certification.
What about underground connections? If you have an underground connection, you should have gotten or will soon get, a phone call from Westfield Gas and Electric for a consult in FSA 03. All other FSAs will soon follow. These are critical and must be done before the underground connections can be done.
This is a multi-step process. First you get a phone call for the consultation appointment.The consultant will come to your home and go over the designed path. You will need to be home to sign off on this.
The next 3 steps will happen over the next 30 days, but you will not need to be home, nor will you get a phone call.
- If Dig Safe needs to be called, they will come out to flag the path.
- The crew from the sub-contractor, Advantage Utilities will come to put in the microduct.
- Another crew from Advantage Utilities will come and install the fiber into either existing or the newly installed conduit.
Then your underground conduit will be ready for the network installation and you will get a phone call from Whip City when it's your turn ( done on a first to sign up/first to get installation basis).
So far there are 48 consults that have been scheduled or completed and 16 homes with the conduit construction completed. There are another 8 scheduled for today. * Note- this isn't the broadband connection- it is the underground conduit.
As part of the town broadband project, the MLP is also working to provide a municipal network. Ideally, when complete this will provide a much needed service to the town.
Crews continue to work on splicing and testing. The customer service reps are contacting all the underground connection customers for consults. FSA 02 will be released for final testing . All the other FSAs are on track. Customer service from Whip City fiber will soon begin calling to schedule installations to homes in FSA03. This will be done on a first in/first out basis by sign up dates.
Which FSA am I in?
Successful Tests in FSA 03
So what have these brave (lucky) homeowners found as they use the system? Some quotes:
"You can't even imagine how grateful we are to you and how incredibly happy we are! It changed our lives." ( Bruce and Victoria)
Dave says, " The new WiFi is working great. I’m able to download items quickly, and stream movies without buffering. The phone system seems to work very good also. The change was seamless. Thanks to the committee for all their hard work.
When we asked Karl how the install process went, "Everything went really well and quickly and we are very happy with the service! Thank you so much! This is really a great thing the town has done and I’m sure it will really enhance the quality of life here for everyone and provide better economic opportunities for people of Cummington. Especially with the current pandemic."
Here's a few photos of the installation at Karl and Liz' house.
Outside the House
The first is where the line comes into the house and there wasn’t enough space to put the grey box into the cabinet where the electrical meter and old phone line are but I will build a tiny shelter for the fiber line box. This is called the NID- Network Interface Device.
Inside the House
The other Nokia connector, the ONT (Optical Network Terminal), is next to our electrical panel in the basement and it worked out perfectly - lots of room next to panel.
Router and Phone
The last photo is the router and phone connector in the living room.
Outside the House
Inside the House
Conduit in the ground
The ditch witch makes a foot deep trench and the conduit rolls into it as the machine moves along.
The conduit is installed from the pole to the home
The grass and the trench were quickly covered over and pushed right back down.
Progress Tracking Week ending July 24
Contact Us or Whip City Customer Service
Allan Douglas, MLP Manager
Having trouble? Who do you call?
If your power is out- call Eversource: 800-592-2000
If your landline is out- call Verizon: 1-800-922-0204