Innovative Technology Services
May 2016 Updates
With less than a month of school left, we want to help you prepare for things to come during the next month and throughout this summer. ITS will be in the office all summer to continue in assisting in EdTech trainings, and application and systems support. Our office will be open Monday - Thursday as we will be on a 4 day/10 hour schedule throughout the summer weeks. Also, please feel free to visit our new PUSD website pages that we will continue to update with many more resources and department information.
Chief Technology Officer
Before You Leave For Summer
Why is it important to claim my account? Next year we will fully implement a more secure system for logging into our WiFi. In order to log in, you will need to have claimed your account through ARMS. When you claim your account you are also linking your PUSD credentials (lastname.firstname and your password) to multiple accounts for a smoother sign in process to our PUSD applications.
If you arrive at ARMS and run into some roadblocks, you may have already claimed your account. Try to sign in with your PUSD credentials (lastname.firstname and your gmail password) to see if you can log in. If this doesn't work, please contact our helpdesk at email@example.com or 88830. Lastly, your employee ID can be found on a paystub or you can contact HR for this information.
Please see the video below on how to claim your account today!
As the school year winds down we are still here to support you and provide you with any end of the year instructional technology needs. Listed below are a few helpful reminders for you.
- Instructional Technology trainings will be offered throughout the summer.
- Our "On-Demand" trainings will still be available to you.
- If you want to book time with either Harmony or Jon during summer, please email them to set up a time.
-Harmony Cano & Jonathan Durfee
Instructional Technology Coaches
Backing Up Your Google Account
Data from April 2016:
Tickets carried over (from previous months): 480
Tickets opened: 825
Tickets completed: 840
Tickets pending: 465
Lead Helpdesk Technician
Network equipment upgrades completed for Cleveland, Altadena, and Burbank
- This upgrade increases the network connection speeds
New analog lines for emergency 911 have been completed for the majority of sites
- Emergency 911 configuration completed for Cleveland and Field