Jacob Assignment 1
Unit 1 communication and employment skill
Task - 1 personal attributes valued by employers
When employers are looking for employees they look for specific skills which will help them in the job they are going for, for example if they are going for a graphic designer job then employers look for skills which can help them in that job(e.g. if you can use adobe or if you can code bits of websites etc...).
Employers also look for if you can work in a team, this is an important skill to have because most jobs you have to work in a team and if you can't, then they will not employ you. Also they look for time management, that is where you sort out your time to your job so if you got a deadline you need to sort the time out to do that project before the deadline. They also see if you come in to work late and see if you are behind on any of your projects and if you are then they know you can't manage your time well so they will fire you if you keep getting behind on your work.
Another thing employers look for is if you have a positive attitude towards work because if you are always in a mood they think that you don't enjoy the job you are doing and that you don't like the company so they might not hire you. Also employers see if you are trustworthy because if you have a tendency of stealing stuff then the employer won't employ you because they don't know if they can trust you with there stock or secrets/projects.
Task - 2 principles of effective communication
When employers are hiring people to work for them they see if you can communicate with other people this is because if you are in a team you will have to talk to the other team members. If you can't be bothered to communicate with your work colleagues or your team mates then the employers will think that you don't like the people you are working with or that you can't be bothered to talk to them. Communication is an essential skill to have because almost every job will want you to communicate with the people at work and if you can't do that then you won't get hired because they will want you to talk to the other members of staff.
Another thing employers look for is your body attitude, this means they look at the way you sit, the way you walk etc... . This means that if you slouch when you are at work and if you hunch over while you are walking then they think you can't be bothered with you work. Your body language says a lot about yourself because it tells people what you are really like, for instance if you are slouched at work it tell people that you can't be bothered what you are doing and it also tells them that you don't want to be there. Also employers look to see if you have a positive attitude or negative attitude to work, the employers want to know because they want to see if you like the work or if you hate the job you are doing right now. If you have a negative attitude to the work you do then that says to the managers that you don't like the work you do and that you wish you were somewhere else. But if you have a positive attitude then they think that you like the work you are doing and that you like the job you have got, employers are more likely to employ people with a positive attitude and a person with a body language that says you like the work and job you are doing.
Employers also look for if you have good grammar and if you take notes in a meeting, this is because they want someone that can take notes while working and a person that can write things up with good grammar. They want people to take notes in meetings because it tells the employers that you are determined to do the job properly and it also tells them that you want to the best person for this job. Employers look to see if you have good grammar because in most jobs you are going to write documents up and you need good grammar to write the documents up. If you write a document up and you don't have good grammar then it tells the employers that you can't write and it also tells them that your not the right person for the job. Employers also look if you can write emails to other people because in most jobs you are likely to write emails to people, this is because it is faster then sending letter and you can get a replay in the same day. Lot of companies use email now because it is quicker and easier to use and they want people that can use emails because they might be sending lots of info to other people that might be around the world. If you can't use emails then you are likely to not get the job because they will want someone that can use emails to communicate with other people.
Task - 3 barriers to effective communication
There are lots of ways that people can't communicate with each other, for instance if a person if deaf then it is hard to communicate with them if you don't know sign language.
If you are in a busy business and you are trying to communicate with another member across the room they might not be able to hear you from all the background noise. One way to communicate with them is to walk over to there desk and tell them what you wanted to tell them and if they have any questions with you have asked them to do they can ask you there on the spot. Another way to communicate with them is via email and that is a good way to communicate with them because they will be able to know what you have asked them to do and they can answer your question or what you have told them to do and there will be no problem then.
Another way that people might not be able to communicate with each other might be from lack of concentration, this is where a person can't concentrate on what they are suppose to be doing. For example someone might be talking to them but they aren't concentrating on what they are saying because they find it boring to what they are on about or that they don't like the person who is speaking to them so they are not listening to them. One way that can stop this happening is to ask the person you are talking to, to get a notepad and jot down notes of what you are saying, this means that you know they are paying attention to what you are saying because they are taking notes. Another way you can stop a person lacking concentration while you are talking to them is to ask them questions of what you have been talking about because if they answer incorrectly then you know that they haven't been paying attention so you go over of what you have been about.
A third way that people might not be able to communicate with each other might be from distractions that are in the office, for example there might be a television that might have one your favourite movies or programs on. The best thing to do is ask the person who is talking to you can you go in a room which has no distractions because the television is distracting you and you can't pay attention to what they are saying. Another way that can stop the distraction is to ask the person you are talking to can you switch places because you are getting distracted by the TV.
Mechanism to reduce the impact of these barriers
1) To reduce background noise try to communicate other different ways such as email or go up to them and talk to them. If the noise gets to loud then talk to one the managers because they will know what to do and they will be able to put the noise level down.
2) To stop people lacking concentration while you are talking to them you can ask them questions of what you have been talking about to see if they can answer the questions correctly. Another way is to make them jot down notes of what you are saying so that they know what they are suppose to do. If they keep lacking concentration to everything people are saying to them pull them to one side and tell them that you don't think they are focussed enough to do the job. If they carry on lacking concentration then tell the manager because they will know what to do.
3) To reduce distractions at your work place try to block out the distractions, for example don't face the distractions keep it behind you so you won't look at it while you are working. Another way to stop the distractions is to go into another room where you can't see or hear the distractions so you can do your work properly. If you can't do any of them things then ask your manager to move the distractions away from your work space so you can work and if they won't allow it, then ask if you can move into another room which has no distractions.
Contact Details
Email: jacobmwood25@gmail.com
Location: Middlesbrough, United Kingdom
Phone: 012345678910