Active Listening

By: Michael Starrs

Spot Talking

You have two ears one mouth so that means you do twice the listening than talking.

You cant listen when your talking

Practice active listening

Concentrat VS hearing

No distractions

Concentrate on what is being said

Rpeat the message back to determine understanding

Sharing the role of speaking and listening

Focus on message you are listening and not the message you are going to deliver

Do not ignore the speaker

Note Taking and confusuion

Always take notes so you can study or look back at them later

Always ask question if you dont understand them

Only ask questions at appropriate times

Barriers

No cell phones

reacting emotonally

having a closed mind