Open Teacher Training Course

Digital Etiquette

This refers to the conduct that is socially acceptable in an online or digital situation.

Typing Emails

Email Etiquette

  • Avoid typing in all caps or enlarged script which is the equivalent to yelling or shouting.
  • Anything that is typed can be made public, so make sure anything that is typed is respectful and courteous.
  • Use the sandwich method - start an email with something positive or with a nice greeting, include the content whether positive or negative, and end on a positive note.

Online Classroom Etiquette

  • Respond to all emails and phone calls within 24 hours.
  • Address a parent as Ms. or Mr.
  • Always begin an email with a student's name instead of just merely jumping into the content of the message.
  • Remember to identify yourself on the phone letting the recipient know the reason for your call.
  • Send emails with positive information about students in addition to the required emails about failing grades, lack of work, etc.
  • Keep parents informed and in-the-loop.