ESS Meeting- 1/29/16

Core Values and Customer Service

Time to Move Forward

“Rehashing the past wouldn’t change anything. Time to move forward.” Zena Wynn, Beyond the Breaking Point

Expectations for Today:

Keep it positive with a growth mindset


Pretty Women Shopping both scences
Pretty Woman in class for teachers part 2 Shopping

Brainstorm some Quick Win Feel Goods with Campuses

Example: How we answer the phone
Bad Customer Service Montage

Laura Dowdy

Educational Support Services

Occupational Therapy Coordinator

Elizabeth Sampson

Educational Support Services

Speech Pathologist

AT Specialist