Christina's Tech Tip

December 2015

What is the Keychain Error and How to Fix It

A keychain is a behind the scenes program that remembers your password and uses it when required (for Mac users). You will get the keychain error message when you change your password. There are two ways to avoid seeing the keychain message time and time again.


  • 1. The first time you log-in you will be notified your keychain needs to be updated. Simply select CREATE NEW KEYCHAIN (the middle option) and it will remember your new password.

  • 2. If you still see the keychain message or select the wrong option, go to self-service and run CLEAR KEYCHAIN. This will require a computer reboot.
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