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Managing and Mediating High Conflict Disputes
High-conflict disputes are increasing in every setting: at the workplace, between neighbors, among family members, in legal disputes, against employers, against government agencies, in churches, healthcare organizations, schools and higher education, non-profit organizations, volunteer groups and between strangers.
They often involve one or more people with high-conflict behavior, characterized by:
· All-or-nothing thinking
· Unmanaged emotions
· Extreme behavior
· Preoccupation with blaming others
· Prolonged, unresolved conflict
· Drawing in many other people
· Draining energy, time and resources
Yet these disputes can generally be managed by understanding high-conflict behavior and using skills to manage the dispute that are often different from ordinary conflict resolution methods.
This two-day training will focus on understanding and practicing conflict management skills that are not obvious and natural. There will be several practice exercises and group discussion – because it takes practice to absorb these high-conflict skills. Participants will gain skills and confidence to assist them in handling any high-conflict situation, whether in a formal or informal dispute resolution setting.
Managing and Mediating High Conflict Disputes Advanced Skills Training Presented by Bill Eddy, LCSW, JD, CFLS
Friday, Nov. 14th, 8:30am
500 West 3rd Avenue
Day Two: Mediating High Conflict Disputes November 15, 2014 8:30 AM to 4:00 PM
There will be a networking lunch each day at noon, which is included in the cost of the event. The fee to register for both days is $209.00 and attendees earn 12 CLE's and/or 12 CEU's.