Build that Client List!
Thank them in Style and Bring them back!
Always Say “Thank You” – Kindness and Gratitude will Take You Far
As many as 3 out of 4 customers say they have spent more with a company because of a history of positive experiences. Kindness and gratitude for a customer’s business is an undeniable way to further enchant them for the long term.
Craft every thank you sent out from you to be specific to the customer, relevancy is key.
Be as appreciative as possible to your customers for taking the time to go through the process of resolving their issue. Finally, follow up with a good old fashioned “Gift.”