Online shopping

Advantages and disadvantages

Advantages of online shopping

  • Convenience - shop from any computer with an Internet connection any time while avoiding the need to travel, pay for parking, queue in-store etc.
  • Greater variety - more shops online than any highstreet or shopping centre.
  • Cheaper goods - increased competition between retailers (for some on a global scale) brings down prices.
  • Accessibility - those with a disability that limits their mobility can choose to have goods delivered.
  • Comparability - using the Internet it's easy to research products or services very thoroughly, comparing prices and product details in order to get the best deal.


  • security concerns surrounding payment by credit card over the Internet
  • not being able to physically inspect the goods before purchase
  • goods getting damaged during transport
  • goods not arriving in time or at all
  • concerns over what information retailers are storing about customers, e.g. buying habits