School Store Code of Ethics
Grove City High School
Problems that may be faced:
Solution: Always give customers the correct change, and make sure they have enough money for what they are buying.
2. Employee Theft:
Solution: Tell the teacher, having proof of the incident(s) and let them handle it.
3. Handling Shoplifters:
Solution: Confront them initially, but if they continue to proceed, then tell the teacher so they can handle it.
4. Supporting Advertising Promises:
Solution: If there is an ad that if a toy is brought in and donated for Toys-for-Tots, then that person receives three free cookies; that should be honored at the register.
5. Selling Damaged Merchandise:
Solution: The cashier/seller should check all products to insure there is no damaged merchandise being sold, but if this happens, the product should be refunded.
6. Accepting Gifts from Suppliers:
Solution: This is allowed by law, therefore it should not occur. If it does, thankfully decline the gift.
7. Handling Employee Performance Problems:
Solution: If employees are slacking off, then the teacher should be notified immediately.
8. Telling the Customer the Truth:
Solution: If there are no more cookies made, then you should not accept money for them and you should not lie and say they will be out shortly.
9. Accounting Procedures:
Solution: It is very important to be honest and careful when completing accounting; if there is too much money, not enough money, etc.
10. Merchandise Return Policy:
Solution: There is no return policy unless there is is proof that damaged merchandise was sold.