Chapter 29 Project

Samuel Escamilla

Consumer Bill of Rights

Def.- John F. Kennedy Proposed these rights in 1962. Gives protection against unfair or unsafe business practices.


1.The right to safety- Protection against products that are dangerous to life or health.

-This means that everyone has the right to be safe and to not take or use things that are dangerous to your own health.

2.The right to be informed- protection against fraudulent, deceitful, or grossly misleading practices.

-Everyone has the right to know if an ad. or deal is false, or that what they are buying is not fake.

3.The right to choose-access to a variety of quality products and services offered at competitive prices

-This means that you can choose from many products not just one type of a product.

4.The right to be heard- assurance of representative of consumer interest in formulating government policy and of fair and prompt treatment in enforcement of laws.

-This means you have the right to be treated equally no matter what.

5.The right to Redress- assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.

-Everyone has the right to return an item if it is not what they expected, not what they wanted, or it is damaged.

6.the right to consumer education- assurance that consumers have the necessary assistance to plan and use their resources to maximum potential

-This means everyone has the right to use everything they can to find things they need before buying, like reviews or cheaper prices.

Consumer Protection Laws-

Made in the 1930's, made to protect consumers from unsafe/unfair or deceptive business practices.


1.Food, drug, and cosmetic act- requires that food be safe, pure, and wholesome; that drugs and medical devices be safe and effective; and that cosmetics be safe.

-This helps consumer by protecting us from dangerous possibly fatal diseases.

2.Flammable Fabrics act-enabled the consumer product safety commission to set flammability standards for clothing, children's sleepwear, carpets, rugs, and mattresses.

-this protects consumers from accidently catching on fire

3.Meat Inspection Laws-requires poultry to be inspected for harmful contaminants.

-This protects consumers from eating meat and getting really sick and possibly dying

Patients' Bill of Rights

Def- Abuses in managed care and other related institutions created the need for the patients bill of rights. Made in 1998.


1.Information Disclosure-Patients have the right to receive accurate, easily understood information to make informed health decisions

-This means if you want to know what the doctor means by something you don't understand he has to tell you.

2.Choice of Providers- patients have the right to choose their own doctors and other health care providers

-This means you can choose your doctor or hospital or insurance

3.Access to emergency services- patients have the right to access health care services how and where the need arises.

-This means if you ever need immediate medical help you will get it.

4.treatment decisions-patients have the right to fully participate in all decisions related to their health care

-This means you can always decide your own treatment of always be a part of the decision
5.respect and Nondiscrimination-Consumers have the right to considerate, respectful care from all members of the health care system at all times

-This means you have to get treated equal to everyone else no matter your skin color.

6.Confidentiality- Consumers have the right to have care information protected.

-This means you can protect and limit the people that can see your medical records

Federal Agnecies

1.FCC(Federal Communications Commission)- regulates interstate and international communications by radio, television, wire, satellite, and cable.

-this protects consumers from hearing or seeing anything that is insensitive, hateful, or dangerous to hear.

2CPSC(Federal Communications Commission)- protects consumers from unreasonable risk of injury or death from potentially hazardous consumer products.

-This protects consumers from getting hurt or dying from products

3.FTC (Federal trade COmmision)- regulates unfair methods of competition, false or deceptive advertising.

-This protects consumers from buying fake or doing fake deals.