Receiving Feedback

Don't crash into the lighthouse!

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Take Time to Reflect and Respond (Instead of Reacting)

  • Don't overreact
  • Be responsive, but avoid a knee-jerk reaction
  • Receive, acknowledge, reflect

Perception is Reality

  • receive someone else's subjective reality
  • understand and appreciate feedback in those terms
  • listen and learn from another's experience

Look for the Kernel

  • Figure it out
  • Decide what is true
  • Discover the themes

Let an Acknowledgment "Sink In"

  • Accept positive feedback
  • Use it to develop self-esteem
  • Say "Thank You" and smile

Always Thank Your Coach

  • Demonstrate openness and gratitude
  • Acknowledge coach's courage