WHPS Helpdesk System
WHPS Tech Tip
Incident IQ is West Hartford Public Schools' Helpdesk platform to report technology help requests. Incident IQ is the easiest way for you to submit tickets, collaborate and resolve technology issues.
Complete your profile by entering a room # in your profile settings, as well as a profile image if you have one. You're now ready to start using Incident IQ.
Incident IQ also has an app for phones.
Optional: Download the app by visiting the app store. Search and download Incident IQ.
- Launch the app. Enter whps so the district address appears as: whps.incidentiq.com. Click Continue.
- Click WHPS Gmail Login, enter your WHPS email address (firstname.lastname@example.org) and your password.
- You can now enjoy the power of Incident IQ when you are on the go, submitting or reviewing Helpdesk tickets with ease.