Consumer Bill of Rights
Right to Choose
Right to Education
Right to be Heard
Right to be Informed
This right states that businesses should always provide consumers with enough information to make intelligent product choices. Product information provided by a business should always be complete and truthful. Aiming to achieve protection against misleading information in financing, advertising, labeling, and packaging, the right to be informed is protected by several pieces of legislation passed between 1960 and 1980. An example is the requirement of companies to put a price tag on their products.
Right to Safety
The enforcement of this right is aimed towards the defense of people against injuries caused by products other than vehicles, and implies that products should not harm their users if used as instructed. The right was further formalized in 1972 by the federal government through the Consumer Product Safety Commission (CPSC). This organization has authority over thousands of commercial products, and powers that allow it to put in place performance standards and require product testing and warning labels. A good example is the requirement for companies to also put a warning label on their products to warn consumers of the dangers of the product.
Right to Service
Sources
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