- Gestures, body language, eye contact, pitch, etc. are very important in their communication.
- Using indirect methods if communication may be appropriate for some Asian students with strong ties to their ancestral culture.
- They are very polite in social encounters but not very comfortable with direct questioning.
- Some Asian husbands make all of the healthcare decisions for their wife.
- Children must not bring shame to the family
- The welfare and integrity of the family are very important.
- Placing a strong emphasis on family and your families protection is very important.
- The family "model" is extended, including immediate relatives (mom, dad, brother and sisters) but also more extended members (grandparents, aunts, uncles and cousins).
- Some Asians believe that time runs on their own course.
- They believe that health is a reward from God; health is a spiritual harmony.
- Three main Eastern Philosophies are Buddhism, Confucianism, and Toaism.
- They teach principles of peace, balance, and harmony.
Suggestions for Healthcare Workers
To avoid a communication break down with Asians:
- Establish the professional's role and assume authority
- Check for understanding
- Be patient and consider periods of silence opportunities for reflection on what has been said.
- Provide clear and full information, such as what is expected from each participant in the discussion.
- Be attentive to nonverbal cues.
- Address immediate needs and give concrete advice.
- Reach a consensus by compromising.