Harbor Group LeaseStar Update

February 2016

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EXCITING NEWS


Implementation:

The implementation for The Lafayette Apartments is complete, the property has been made live on Property Link Online, and login credentials have been issued.

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2016 HARBOR GROUP LEADERSHIP CONFERENCE

RealPage is proud to be a Gold Level sponsor at the upcoming 2016 Harbor Group Learning Conference held April 5-7 in Norfolk, VA! We look forward to highlighting our products, services, features, and benefits to the hundreds of Harbor Group leaders at the Vendor Trade Show and Conference Program. RealPage appreciates our partnership with Harbor Group Management Company and is looking forward to being part of this exciting event!

NEW CANCELLATIONS PROCESS

We have recently updated our cancellations process to improve accuracy, tracking and visibility. Therefore, we are no longer accepting cancellations via e-mail and ask, instead, that you please log into the Client Portal to cancel RealPage services.


This link will navigate you to our Client Portal where you will be able to select the property and products that you need to cancel. In addition to canceling products, you can also review your active licenses, your Invoice history and make payments.


For an overview of Client Portal functionality, please click here. For information on how to register as a user for the Client Portal, please click here. If you would like to join a Webinar on the new cancellations process please click Webinar.

LEASESTAR SUPPORT OVERVIEW / JANUARY 2016

There was just one Harbor Group LeaseStar Support case entered during the month of January 2016. Here is a brief overview of this case.


  • The case was related to LeaseStar Classified and a posting concern.
  • The case was completed within the standard level of service timeframe.
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

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