News You Can Use

MAY 5, 2016

Hard Ticket Event Sales Begin Today

Tickets for Mickey's Not-So-Scary Halloween Party and Mickey's Very Merry Christmas Party will go on sale today, May 5.
  • DVC Member and Passholder discounts are available for select dates in Sept. and Oct.
  • Cast Member discounts are available for select nights in Sept.
  • For Member and Passholder pricing and information, visit DORY >> Search: Not-So-Scary or Very Merry
  • For Cast Member pricing and information, visit The HUB > Cast Tab > Company D

DORY and DVC Community Changes

In preparation for sharing much of our content with other Disney Vacation Club departments, we have made some additional changes to both DORY and the DVC Community.

DVC Community: A new section has been added to the dropdown, called "BOOKING". The following information has been moved from DORY to this section:

  • Booking Policies: Rule of Four, Direct Purchase Benefit, etc.
  • Booking Windows
  • Cancellation Policies
  • Modification Policies
  • Other Policies and Spiels

You will still be able to access them from DORY, as they will remain on the dropdown menu, similar to "DVC RESORTS", "DISNEY COLLECTION", "MEMBER GETAWAYS", etc.

Also, the first and second options in the dropdown menu have changed in the DVC Community.

  • The first option "HOME" has changed to "DEPARTMENTS".
  • The second option "MS HOME" has moved under "DEPARTMENTS".
  • As other areas of Disney Vacation Club finish their Communities, they will be added to the "DEPARTMENTS" listing.
  • Please remember that information we need about other DVC departments (Membership Types, Member Admin Processes and FAQ, etc.) will remain with "MBR/CAST" in DORY and "MEMBER ASSIST" in DVC.

Magical Celebrations Issues - Send Screenshots

Please send screenshots to DVC Member Services Systems Support Team of any issues you experience, such as missing Guests, when adding Magical Celebrations to a Travel Plan. Follow these steps once you have an issue to send all of the required information:
  • Exit out of Magical Celebrations
  • Take a screenshot of the Conversation ID in DVC Wishes
  • Go back into Magical Celebrations
  • Take a screenshot of the error
  • Email the screenshots and a brief description of the error

Shop Disney Parks App

Please remember that the Shop Disney Parks App is only available to Members and Guests who reside in the U.S.

  • Members and Guests can download the app from either the Apple App Store or the Google Play store.
  • Home delivery is available for U.S. addresses in all 50 States (except P.O. Boxes).
  • For more information, visit > Help > Guest Services > Shop Disney Parks Mobile App.

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